Infringement Review and Business Support Officer

Infringement Review and Business Support Officer

Join Banyule City Council as an Infringement Review & Business Support Officer - support community outcomes and contribute to fair, consistent decision-making.

Banyule City Council is seeking a temporary part time Infringements Review & Business Support Officer to join our Municipal Laws team – a role that blends administrative precision, community engagement, and legal process knowledge. This is your opportunity to contribute meaningfully to public outcomes, while working in a supportive, high-performing and purpose-driven environment.

What You'll Love The Role

As our Infringements Review & Business Support Officer, you will play a critical role in ensuring Council's infringement processes are fair, transparent and legally compliant. You'll manage reviews, support prosecution matters, and issue permits with accuracy and empathy — helping to uphold community standards while delivering exceptional customer service.

What You'll Do

Key Responsibilities include:

• Provide responsive, accurate and reliable customer service in line with community expectations and Banyule's Customer Service Promise.
• Proactively participate in the day-to-day functions of the Municipal Laws Business Support Unit ensuring that it maintains and continually enhances its performance in providing excellence in customer service.
• Provide responsive, timely and statutory compliant responses to Local Law infringement reviews, prepare Magistrates Court briefs and maintain Council's Infringements register.
• Prepare comprehensive and detailed Magistrates Court briefs for Council prosecution matters and effectively record and manage outcomes.

The working days/hours for this position will be Tuesday, Wednesday & Thursday working 22 hours per week.

What We Are Looking For / What You'll Bring

You're a detail-oriented person who thrives in a busy, collaborative environment. You bring a strong sense of fairness and consistency to your work, and your communication skills help you handle sensitive issues with clarity and empathy. You're also eager to learn, adapt and support your team to achieve shared goals. You'll also have:

• Knowledge of the Infringements Act and Magistrates Court procedures.
• Experience with infringement reviews and court brief preparation is highly desirable.
• Post-secondary qualifications in Administration (minimum standard Certificate III in Business Administration), or similar discipline.
• Knowledge of statutory responsibilities, Acts and Regulations pertaining to the functions of the Municipal Laws & Public Assets department.
• Competent in the use of a personal computer for daily duties and the ability to use MS Outlook, MS Word, MS Excel and SharePoint.
• Ability to communicate information, both written and oral, in a clear and concise manner to the organisation and Council's customers.

Pre-employment Requirements

• Nationally Coordinated Criminal History Check

We Offer

• Temporary to 7 August 2026, part-time, job share position working 22 hours per week.
• Salary from $45,030.27 to $52,149.23 per annum plus super (for comparison at full time this would be $77,785.93 - $90,083.32 per annum plus super).
• Ongoing learning and development opportunities, including health and well-being initiatives.
• Flexible work and leave arrangement, hybrid work arrangements.

How To Apply

Please submit your resume and a cover letter setting out your achievements aligned to the Key Selection Criteria in the position description.

For more information or if you have any questions please contact Justine Busuttil on 03 9490 4*** or Tahryn Harris on 9490 4360.

Applications close: 10 September 2025 at 11:45 pm.

Why choose Banyule?

Join a dedicated team committed to making a positive impact on our community. You'll have the opportunity to drive service excellence, engage with diverse stakeholders, and contribute to the betterment of our community. We offer a supportive, collaborative, and innovative work environment where your skills and expertise will be valued and rewarded.

Banyule City Council is an Equal Opportunity Employer; we value diversity and inclusion, and we welcome candidates from all backgrounds. If you have a reasonable adjustment, support, or access requirement, we encourage you to inform us through your application or email **********@banyule.vic.gov.au.

Our Values and Diversity

Our employees align their careers with Banyule because they share our values of respect, integrity, responsibility, initiative, and inclusion. They thrive in our strong learning and development culture, and the positive way we work in partnership with the community. Our community is diverse in culture, beliefs, abilities, bodies, sexualities, ages, and genders. We are committed to access, equity, participation, and rights for everyone.

Acknowledgement of the Traditional Custodians: Banyule City Council acknowledges the Wurundjeri Woi-wurrung people as Traditional Custodians of the land and pays respect to all Aboriginal and Torres Strait Islander Elders, past, present, and emerging.

Child Safe Standards: Banyule City Council is a child-safe organisation committed to the safety and well-being of children. Council has a zero tolerance for child abuse and will act on all concerns.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Other

Industries

• Public administration

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