Senior Digital Producer

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We have an exciting opportunity at nbn for a Senior Digital Producer.

A bit about your role

As the Senior Digital Producer, you will be responsible for creating, managing and optimising content across nbn's owned digital platforms. You will play a key role in ensuring our digital presence is responsive to customer needs and aligned with business outcomes, delivering high-quality content that supports awareness, engagement and adoption of nbn's priority products.

In this role, you will lead the delivery of content across nbn's digital portals, collaborating with cross-functional teams across marketing and the wider organisation to gather insights and deliver timely, effective solutions. You will ensure all digital solutions align with broader marketing programs, brand guidelines and strategic KPIs, while maintaining best practice and regulatory standards. Your ability to monitor engagement metrics and user behaviour will help inform data-driven decisions and continuous improvement across UX, UI and content.

A bit about you

The successful candidate will bring extensive experience in communications, marketing, digital production or customer experience, with a strong ability to translate complex business requirements into compelling digital experiences. You are confident managing content projects end to end, stakeholder expectations at all levels of the business and bring a collaborative mindset to every project.

You are highly skilled in website content management systems such as Adobe Experience Manager or Sitecore, with a working knowledge of HTML, SEO, UX and graphic design. Your experience with analytics tools like GA4 or Adobe Omniture, and your interest in emerging technologies such as generative AI and marketing automation, will be key to your success.

Life at nbn

To be part of nbn is to be part of something bigger. There's so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia's best fibre infrastructure into homes and businesses, plus places and things, everywhere. We're continuing to create Australia's network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Gold Employer for three years running, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women, and their Employer of Choice for 2025.

Equal Opportunities for All

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don't hesitate to contact us by emailing recruitment@nbnco.com.au or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Where to from here?

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

Please note that this role is a permanent opportunity and applications will close at midnight on Thursday, 4th September 2025.

To be eligible for this role, you must have full working rights in Australia.

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionMarketing
• IndustriesTelecommunications

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