Assistant Store Manager Operations

1 week ago


Brisbane, Queensland, Australia Retail Prodigy Group Full time
Assistant Store Manager - Operations

We are seeking an experienced Assistant Store Manager - Operations to join our team at the Retail Prodigy Group. This is a fantastic opportunity for a motivated and results-driven individual to lead a winning team and achieve sustainable sales growth.

About Us

The Retail Prodigy Group is a leading Samsung partner in Australia, operating an expanding global network of premium stores. We deliver best-in-class consumer experiences across multiple regions and cultivate a high-energy, results-driven culture where leadership, teamwork, and excellence define our success.

The Role

This role will involve leading a team to consistently deliver the Ultimate Customer Experience, managing stock processes, ensuring operational compliance, inventory management, and providing technical support and training. You will also develop strong business relationships with external partners to drive continuous improvement.

Responsibilities Include:
  1. Manage stock processes, including preparing stock for sale, stocktake, audits, acceptance, and transfers.
  2. Ensure operational compliance within the back of house.
  3. Inventory management and data accuracy.
  4. Support customer escalations.
  5. Provide technical support and training for new and existing processes, products, or services.
  6. Develop strong business relationships with external partners to drive continuous improvement.
  7. Complete rosters.
  8. Coffeeach and develop your team to support operational areas.
Requirements
  1. Experience within a Service, Stock Management, or Operations role.
  2. Unrelenting commitment and team alignment in delivering the Ultimate Customer Experience.
  3. Experience in meeting and exceeding Sales and KPI goals.
  4. CARE for our customers, team, and business.
  5. Motivation to COACH and inspire your team to reach their personal best.
  6. ENERGY and a positive attitude that brings out the best in you and those around you.
  7. ACCOUNTABILITY for all aspects of the store to ensure operational excellence.
  8. Courage to INNOVATE.
  9. PASSION for Samsung and bringing your best.
What's in it for you?

You will be part of a winning team with a supportive, friendly, and fun culture, exciting career opportunities, and excellent employee benefits. Your benefits include:

  1. Recognition through our competitive Monthly Bonus Program for your achievements.
  2. Up to 30% discount across Retailors Brands for you and your family.
  3. A paid day off to celebrate YOU on your birthday.
  4. Ongoing coaching and development to support your career growth.
  5. Access to RPG's THRIVE Program – holistic wellbeing and mental health support services.
  6. Referral bonuses for top talent you bring to RPG.


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