Duck Creek Account Manager

3 weeks ago

Sydney, New South Wales, Australia Aggne Full time

Join to apply for the Duck Creek Account Manager role at Aggne

5 days ago Be among the first 25 applicants

Join to apply for the Duck Creek Account Manager role at Aggne

Job Location: Sydney/ Melbourne- Australia

Job Type: Permanent

Job Experience: 15-20 years

Eligibility: Australian PR/ Citizen

Job Description

We are seeking an experienced Duck Creek Delivery Manager with Property & Casualty domain to oversee client relationships, drive business growth, and ensure the successful delivery of solutions. This role requires a dynamic individual with deep expertise in Duck Creek platform, strong client management skills, and the ability to align business objectives with technical capabilities.

Qualifications

  • 10-15 years of experience in IT project management, with at least 5+ years in Duck Creek implementations.
  • Strong understanding of Duck Creek product suite (Policy, Billing, Claims, Rating).
  • Proven experience in Agile, Waterfall project delivery methodologies.
  • Familiarity with P&C system architecture, integration, and configuration best practices.
  • Strong expertise in P&C insurance industry processes and workflows.
  • Proven experience in managing large, complex accounts and engagements.
  • Ability to manage multiple projects and priorities in a fast-paced environment.
  • Proficiency in project management tools like ADO, JIRA, MS Project, or similar.
  • Excellent communication, negotiation and presentation skills.
  • Strong analytical and problem-solving abilities.
  • PMP, CSM, or equivalent project management certification preferred.

Responsibilities
  • Manage end-to-end delivery of Duck Creek implementations across Policy, Billing, Claims, and Rating modules.
  • Lead cross-functional teams including developers, analysts, testers, and client stakeholders.
  • Define project scope, goals, and deliverables aligned with business objectives.
  • Oversee project timelines, budgets, and resource allocation.
  • Ensure adherence to Duck Creek implementation best practices and methodologies.
  • Identify and mitigate risks and issues proactively.
  • Provide regular updates to internal and external stakeholders.
  • Support pre-sales activities including effort estimation and proposal development.
  • Drive continuous improvement in delivery processes and team performance.
Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionInformation Technology
  • IndustriesTechnology, Information and Internet

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