General Manager

Oscars Group is a passionate, creative, and dynamic privately owned hospitality group founded by the Gravanis family in 1986 with the acquisition of a single pub in Sydney's Inner West. Today, Oscars Group is one of Australia's largest privately owned hospitality groups, boasting an ever-expanding portfolio of over 45 venues across NSW, QLD, VIC and SA. Our portfolio includes accommodation hotels, award-winning pubs and gaming venues, conference and event centres, premium restaurants, chartered vessels, and both commercial and residential developments.

Nestled on the tranquil waters of West Lakes, the award-winning Lakes Resort Hotel has been creating memorable experiences since 1995. Just minutes from Adelaide's coastline, the property features stylish lakeview suites, acclaimed restaurants and bars, modern leisure facilities, and versatile event spaces. The hotel blends comfort and exceptional service in one of South Australia's most picturesque settings.

We are seeking an experienced and results-driven General Manager to lead the iconic Lakes Resort Hotel. This is a career-defining opportunity for a strategic and inspiring leader to oversee a multi-faceted operation spanning accommodation, premium dining, events, conferencing, gaming, and leisure facilities. The successful candidate will drive commercial performance, uphold the highest standards of guest service, and foster a culture of excellence across one of South Australia's most celebrated hospitality venues.

• Lead, mentor, and inspire a high-performing team across all departments including rooms, F&B, conferencing, and gaming
• Deliver a premium guest experience by maintaining the highest standards of service and hospitality across all touchpoints
• Drive financial performance through effective budgeting, forecasting, cost control, and revenue generation strategies
• Maximise room yield and revenue through innovative rate management, competitive analysis, and market positioning
• Oversee food and beverage operations and ensure alignment with quality, service, and profitability targets
• Promote a culture of continuous improvement in service delivery, operational efficiency, and team development
• Build strong relationships within the local community, tourism operators, and business stakeholders
• Ensure compliance with WHS legislation and lead a safety-first culture across the property
• Maintain the property's presentation and standards through regular inspection and proactive asset management

• Proven experience in a senior hotel leadership role, ideally in a multi-outlet or full-service property
• Strong commercial acumen with experience managing both rooms division and F&B operations
• A natural leader with excellent communication skills and the ability to build trust and respect across all levels
• Guest-centric approach with a strong eye for detail and a passion for exceptional service delivery
• Adept at driving change, improving systems, and implementing strategic initiatives
• Ability to manage competing priorities while staying focused on long-term goals
• Flexible, hands-on, and solutions-focused with a genuine love for hospitality and team development
• Career-defining GM role at a landmark Adelaide hotel
• Access to exclusive Oscars Group employee benefits and discounts on hotel accommodation/food & beverage
• A collaborative, values-driven workplace culture with passionate hospitality professionals
• Free on-site parking
• Ongoing training, mentoring, and leadership development support
• Career progression across 45+ venues within the Oscars Group
• Employee Assistance Program and recognition initiatives

Salary match Number of applicants Skills match

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• How many years' experience do you have as a general manager?
• How many years' experience do you have with forecasting for businesses?
• How many years of people management experience do you have?
• What's your expected annual base salary?
• How much notice are you required to give your current employer?
• How many years of hotel management experience do you have?

Hospitality & Tourism 1,001-5,000 employees

Oscars Group, founded in 1986 and owned by the Gravanis family, started with a single pub in Sydney's Inner West. Over three decades, we\'ve expanded into a leading privately-owned hospitality group with 46 assets and growing across NSW, Queensland, and Victoria. Our diverse portfolio includes hotels, pubs, bars, restaurants, accommodation, gaming, events, and chartered vessels.

Renowned for unique atmospheres, quality offerings, and exceptional service, Oscars Group is committed to excellence, innovation, and community engagement. Each venue upholds the highest standards, ensuring our reputation as a trusted and respected leader in the industry.

Coldstream, Yarra Valley & High Country VIC