Shipboard Medispa Physician

The Medi-Spa Physician administers cosmetic medical procedures to onboard guests. They must possess the clinical knowledge to administer these procedures, safely and effectively, and be able to explain accurately all aspects of the products and services, to the guests. They must have excellent communication skills and be able to provide aesthetic medical solutions, safely and effectively, to address the concerns of onboard guests. The Medi-Spa Physicians are expected to work with The Medi-Spa Sales Consultant, who will assist them with the sales, marketing, and promotional aspects of the position. The Medi–Spa Sales Consultant will also translate for the Medi-Spa Physicians if necessary. The Medi-Spa Physicians are expected to gain knowledge of the spa services and products in effort to cross-promote these services to guests. The Medi-Spa Physician will review and give final approval for all service/treatment plans organized and booked by the Medi – Spa Sales Consultant.

Note: The following position requirements include ability to work without direct supervision and actively promote the services to guests; work closely with the Medi–Spa Sales Consultant; maintain enthusiasm and strong customer service; and effectively present medi-spa services.

• Completed medical education and hold a medical degree from a recognized college or university.
• Hold a current valid medical license.
• Board certification or similar international certification in Plastic Surgery or Dermatology preferred but not required.
• Comfortable with giving presentations/speaking in front of large groups.
• Fluency in English.
• Reports to: Spa Manager

• Be on time for work, prompt for each appointment.
• Provide consistent professional medi-spa services and treatments in accordance with OneSpaWorld's medi-spa protocols.
• Conduct patient follow-up as required.
• Be flexible with scheduling, supporting the needs of the spa and guest.
• Properly care for equipment and use proper amounts of product/supplies to assist with cost control.
• Follow service pricing policy set by OneSpaWorld.
• Prior to all services, complete the Medical Record with the guest; record must be stored after each cruise (2 years in general, 3 years on Cunard and P&O).
• Cross-promote other spa services.
• Uphold the standards of sanitation and sterilization as directed by ship and company policy and procedure; properly clean and restock medi-spa treatment room as required.
• Manage medical product and supply inventory.
• Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
• Handle guests' questions and concerns professionally and courteously.
• Provide accurate, appropriate and immediate responses to all requests by guests.
• Maintain a positive attitude and contribute toward a quality work environment.
• Regularly attend, participate in and support training and staff meetings for the spa.
• Required team meetings: embarkation day meetings and sea day team meetings.
• Assist in all areas of spa operation as requested by management.
• Train new spa staff in medi-spa services/cross-promotion skills; follow up to ensure staff are confident with services and promotions.
• Follow Medi-Spa Operations Policies.
• Email report daily and inventory report with every end of cruise report.

• For all guests, doctors must review the guest consultation information with them prior to the service.
• All guests receiving treatments (including complimentary treatments) must complete the required consent forms. Doctors are required to complete a medical record for each guest.
• At conclusion of the treatment, review Aftercare Instructions with the guest and provide them with a copy. Schedule a follow-up appointment and assist them with scheduling at the front desk.
• Maintain spa area standards: cleanliness, stocking, room setup, and ambience; end-of-day checklist applied.
• Dispose of open unused needles and biohazard materials properly; ensure waste handling per policy.

• Entry level

• Full-time