Services Account Executive

2 weeks ago


Sydney, New South Wales, Australia Microsoft Full time
Responsibilities (Text Only)- Lead Services Sales to realize customer vision through consultative selling, listening, and continuous planning to achieve Enterprise [Major or Strategic] customer business outcomes. - Collaborate with stakeholders using a One Microsoft Approach. Identify sales opportunities and drive customer value across sales stages. Manage the sales process for the Microsoft Services portfolio to execute sales across AI Business Solutions, AI Cloud Platforms, and Security. - Engage in cross-solution selling with the STU, leveraging the Microsoft Services portfolio to increase revenue growth. Position and sell the Unified Mission Critical Portfolio and Security Services to maintain a secure cloud infrastructure. - Identify and sell Microsoft Services to address customer challenges through co-innovation with partners and teams. Engage cross-industry resources to achieve AI Transformation ambitions. Utilize the Account planning process to identify opportunities supported by Custom Consulting Sales and Unified GBB resources. - Manage the assigned territory by forecasting accounts, developing a portfolio plan, and executing a sales strategy to increase Unified penetration through alignment with key stakeholders. - Build a durable annuity business by securing multiyear agreements and managing renewal with high predictabilityQualifications (Text Only)Required/minimum qualifications - Bachelor's Degree AND 4+ years industry sales experience in the commercial or public sector (e.g. Finance, Local Government) or related work OR 6+ years industry sales experience in the commercial or public sector (e.g. Finance, Local Government) OR equivalent experience. - 2+ years consulting solution sales experience. Additional or preferred qualifications - Bachelor's Degree in Business, Information Technology (IT), or related field AND 6+ years industry solution or consulting sales experience in the commercial or public sector (e.g. Financial Services, Local Government) or related work OR equivalent experience. - 3+ years consulting solution sales experience. The Services Account Executive role is designed for high-impact sellers who can drive AI transformation, cloud growth, and customer success across Strategic and Upper Majors accounts. Recommended qualifications include: 1.Strategic Sales Expertise - Proven ability toco-create transformation planswith AEs, CSAMs, and STUs. - Experience inquota retirementthrough ATU-led Account Plans and CSU-led Customer Success Plans. - Familiarity withMACC planning, consumption forecasting, and milestone execution. 2.Unified & Consulting Services Knowledge - Deep understanding ofUnified Base ServicesandEnhanced Solutions. - Ability toland consulting engagements, secure renewals, and grow Unified deals. 3.Customer Engagement & Planning - Skilled inaccount planning orchestration, including long-term visioning and 3-horizon roadmaps. - Ability to leadQuarterly Business Reviews, executive sponsor engagement, and customer governance. 4.Technical & AI Fluency - Comfortable engaging across all MCEM stages: Listen & Consult, Inspire & Design, Manage & Optimize, Empower & Achieve. - Capable of aligning services toAI transformation goalsand technical strategy. 5.Cross-Functional Collaboration - Strong partnership with ATU, STU, CSAM, and SSP roles. - Ability to embed services insights into planning and execution. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a requestvia the Accommodation request form. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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