Mid Market Account Executive

At Qualtrics, we create software used by the world's leading brands to deliver exceptional frontline experiences, build high-performing teams, and design products people love. We are more than a platform; we are the creators and stewards of the Experience Management category, serving over 18K clients globally. Building a category requires grit, determination, and a disregard for convention—most importantly, it demands close-knit, high-functioning teams dedicated to serving our customers.

Joining our team means becoming part of a nimble group empowered to set aggressive goals and move quickly to achieve them. We encourage strategic risks and solve complex problems collaboratively, iterating until the best solution emerges. Growth opportunities are abundant—they will find you. From retail to government to healthcare, our mission is to bring humanity, connection, and empathy back to business. Join over 5,000 colleagues worldwide who believe this work is worth doing.

Mid Market Account Executive
Why We Have This Role

Our Commercial Account Executive role focuses on helping mid-sized companies close experience gaps. We offer a SaaS platform with ready-to-go experience management (XM) solutions tailored for Mid-Market businesses. Our team works closely with clients to utilize these tools effectively, enhancing their customer and employee experiences. In this role, you will guide these companies to maximize our platform to meet their goals and differentiate themselves in their industries.

How You'll Find Success

1. Proactive Approach: Understand client goals and context thoroughly, then work independently and creatively to achieve results.
2. Effective Communication: Build strong relationships and trust within the team through clear, influential communication.
3. Proven Success Track Record: Demonstrate consistent achievement of sales targets and quotas.
4. Client Acquisition Skills: Identify and secure new clients to drive growth and expand the customer base.
5. Negotiation Expertise: Use strong negotiation skills to close deals and create value for clients and the company.
6. Complex Sales Proficiency: Sell our Experience Management platform to large, strategic accounts, understanding their unique needs.

How You'll Grow

• Structured and automatic promotion processes
• Career Action Planning with your Manager
• Qmobility - our Internal Mobility Program

What You'll Do

• Focus on acquiring new business and selling the Qualtrics platform to corporate and Mid-Market accounts, engaging stakeholders from champions to C-level executives.
• Consult with prospects and clients on their strategic goals, developing account plans including power maps, demand generation, and closing strategies.
• Establish and nurture relationships with senior executives at client and prospect companies, collaborating internally with customer success, solutions consultants, partners, and others.
• Maintain real-time knowledge of Qualtrics solutions and the competitive landscape to craft compelling proposals and pricing strategies.
• Leverage support from your sales team, operations, legal, customer success, finance, and other departments to serve your customers effectively.

What We're Looking For On Your CV

• Experience in technology/software sales
• 5 to 7 years of Mid Market Sales experience
• Experience selling into Marketing and HR functions
• Strong track record of exceeding sales quotas
• Experience building a qualified pipeline and identifying new opportunities
• Curiosity and ability to ask impactful questions to clients
• Engagement across all sales cycle points—from prospecting to closing
• Agility to adapt and pivot strategies as needed
• Ability to partner with internal teams to close deals
• Fluent English skills
• Bachelor's degree

What You Should Know About This Team

• Our global sales team is dedicated to transforming customer experiences, with a proven ROI of 674% according to Forrester.
• Success involves generating new revenue through strategic, relationship-based selling, acting as trusted advisors, and being passionate team players.
• The Qualtrics platform adds value across various decision-makers, offering continual learning and growth opportunities.
• We view challenges as opportunities for growth and actively drive positive change.

Our Team's Favorite Perks and Benefits

• Comprehensive rewards including base salary, incentives, and benefits sharing company success
• Top-tier private health insurance
• $2,800 Annual Experience Bonus for personal experiences
• Experience Leave - 5 extra days annually
• $425 Quarterly Wellness Stipend
• Commuter allowance
• Hybrid work environment: 3 days in-office, 2 days remote
• Catered lunches and stocked kitchen at North Sydney office

The Qualtrics Hybrid Work Model

Our simple hybrid model includes in-office days on Mondays, Thursdays, and one additional day chosen by your leader. The rest of the week, work where you prefer, balancing collaboration and flexibility.

Qualtrics is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.

U.S. applicants have rights under federal laws: Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act.

We are committed to inclusion and reasonable accommodations for persons with disabilities. Please contact your recruiter if assistance is needed.

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