Vice President of Strategic Clients APAC and SE Asia
4 weeks ago
- Spearhead and lead partner driven expansion initiatives, identifying opportunities to material grow relationships in scale and scope.
- Mobilize organization and lead efforts with partners on value proposition development and enhancements to drive mutually beneficial outcomes.
- Lead partner expansion and renewal negotiations, ensuring long-term value for both Ascenda and our partners.
- Define, frame, and clearly articulate the value Ascenda delivers to partners, ensuring they recognize and understand the full impact and benefits of the partnership, while fostering alignment and collaboration.
- Champion the adoption of loyalty and performance marketing efforts to deepen relationships and drive measurable engagement.
- Identify revenue growth opportunities through upselling and cross-selling within the existing client portfolio.
- Drive operational excellence by ensuring timely service and delivery while maintaining the highest standards of client experience.
- Lead client negotiations, manage contracts, and oversee post-sales activities to maximize client retention and satisfaction.
- Serve as the primary relationship leader for strategic clients in the SE Asia and APAC regions, driving client success and satisfaction.
- Inspire and develop high-performing teams to meet ambitious goals.
- Collaborate cross-functionally to innovate and execute strategies that deliver value to clients and partners.
- 10+ years of experience in loyalty, rewards, or financial services, with a strong track record in APAC markets and hands-on experience crafting and launching loyalty programs and solutions.
- Demonstrated success in partnership management, customer success, or account leadership, including navigating complex negotiations.
- Strong commercial acumen with the ability to evaluate and execute intricate commercial arrangements.
- A strategic leader who excels at motivating and developing teams, inspiring excellence at all levels.
- Exceptional presentation and communication skills, with the ability to influence stakeholders internally and externally.
- Intellectually curious, innovative, and solutions-focused, with a drive to stay ahead of market trends.
- A collaborative and adaptable leader who thrives in fast-paced, high-growth environments.
- Willingness to travel to engage clients and partners across SE Asia and APAC.
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