Team Leader
2 weeks ago
We are seeking a Customer Service Leader to manage and inspire a high-performing team for our Virtual (Email/Admin) function, focusing on process improvements and delivering outstanding customer service.
About the Role:- Lead, Develop & Inspire – Manage and mentor a team of 6, fostering a positive, results-driven environment. Drive Process Improvements – Implement strategies to enhance efficiency, audit compliance, and service quality.
- Manage Stakeholder Relationships – Collaborate with internal and external stakeholders and customers. Oversee Operational Reporting – Ensure quality, compliance, productivity, and accurate, timely request handling using new technologies.
- Balance Priorities & Demands – Manage workloads, team performance, and strategic goals effectively.
- At least 5 years in a customer-facing role, including 2+ years managing a successful team.
- Strong understanding of customer service operations, especially in the medical device industry.
- Full working rights in Australia.
- Proven process improvement skills, identifying inefficiencies and enhancing workflows.
- Ability to handle difficult conversations professionally and foster productive relationships.
- Comfortable with challenges, eager to learn, and adaptable in a dynamic environment.
- Thrives under pressure, managing priorities proactively.
- Proficiency in JDE, Power BI, advanced Excel; SQL experience is a plus.
- Stryker is a global leader in medical technologies, committed to making healthcare better through innovative products and services in MedSurg, Neurotechnology, Orthopaedics, and Spine, impacting over 150 million patients annually worldwide.
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Team Leader
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Melbourne, Victoria, Australia Spire Recruitment Full timeTeam Leader / Senior Property ManagerWatch the video to learn more about this role: https://youtu.be/95woPlWo6to- Team Leader or Senior Property Manager - this role is for you- St Kilda Road location | Great team culture | manage a small portfolio- Salary ranging from $90,000 - $120,000 + dep on experience and positionABOUT THE CLIENT:A great client located...
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Team Leader
2 weeks ago
Melbourne, Victoria, Australia Stryker Full timeJoin to apply for the Team Leader - Customer Service role at Stryker.We are seeking a Customer Service Leader to manage and inspire a high-performing team for our Virtual (Email/Admin) function, focusing on process improvements and delivering outstanding customer service. The ideal candidate leads with a solutions-focused mindset, embraces challenges, and...
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2 weeks ago
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