Food and Beverage Supervisor

3 weeks ago

Mackay, Queensland, Australia Oaks Hotels, Resorts & Suites Full time
Overview

Oaks Gladstone Grand Hotel is looking for a dynamic and hands-on Food & Beverage Supervisor to lead our café team and deliver exceptional guest experiences.

This is a full-time position with regular morning and weekend shifts. Immediate start available.

In this key leadership role, you'll oversee the smooth day-to-day operations of our café, ensuring guests enjoy first-class service and presentation every time. You'll lead by example, inspire your team, and work closely with the kitchen to maintain our high standards.

Key Responsibilities
  • Oversee and coordinate daily floor operations to ensure efficient, high-quality service.
  • Work closely with the Food & Beverage Manager to achieve operational and service goals.
  • Build a strong knowledge of our food and beverage offerings to confidently promote them to guests.
  • Collaborate with the kitchen team to deliver consistent quality and presentation.
  • Supervise, train, and support Food & Beverage Attendants to perform at their best.

Note: This position is based in Gladstone.

Qualifications
  • 12+ months in a supervisory role within hospitality.
  • Minimum 3 years' experience in a restaurant, cafe or hotel environment.
  • Exceptional communication and customer service skills.
  • A proactive, positive, and professional attitude.
  • Strong self-motivation and the confidence to lead a team.
  • Diploma in Hospitality Management or similar (advantageous but not essential).
  • Flexibility to work weekends and occasional evenings.
Additional Information
  • Career Growth: Learning and development programs to boost your career.
  • Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
  • Global Perks: International accommodation discounts across our hotel brands.
  • Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
  • Experiences: Discounted entertainment and activities.
  • Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
  • Generous Leave: Parental and birthday leave.
  • Wellness Boost: EAP and tailored wellness support.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.


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