Housekeeping Supervisor

4 days ago

Gold Coast, Queensland, Australia 21c Museum Hotels Full time
Overview

Belong in a place where you can be yourself and love what you do. At Sofitel Gold Coast Broadbeach, we build careers grounded in elegance, excellence, and authenticity. Here, you'll be part of a team that values your individuality and empowers you to lead with purpose, create meaningful guest experiences, and take pride in every detail.

Located just moments from the golden sands of Broadbeach, our five-star hotel boasts 296 sophisticated rooms and suites, stunning ocean and hinterland views, and a collection of vibrant food & beverage venues. As a Housekeeping Supervisor, you'll be leading a team in an environment that blends luxury with soul.

Responsibilities
  • Allocate and organise daily room assignments and team responsibilities
  • Perform detailed room inspections to ensure brand excellence is upheld
  • Support roster planning and operational efficiency
  • Coach, mentor and train Housekeeping team members in line with brand standards
  • Respond to guest requests, feedback, and solve problems with grace and urgency
  • Ensure rooms are released in a timely manner for guest check-ins
Qualifications
  • Experience in a Housekeeping Supervisor role (luxury or upscale hotel background is ideal)
  • Strong leadership and team coordination skills
  • Meticulous eye for detail and standards of cleanliness
  • Ability to prioritise in a fast-paced environment
  • Clear communication - written, verbal and interpersonal
  • A proactive and guest-first mindset
  • Flexibility to work a rotating roster across mornings and evenings, weekdays and weekends
Additional Information
  • Thrive in our Sofitel Gold Coast Broadbeach community:
  • Free daily meal at Le Café during shift
  • Discounts with Accor globally across hotels, restaurants, and retail partners
  • Discounted secure parking in the heart of Broadbeach
  • Paid day off on your birthday to celebrate you
  • Bespoke recognition and reward programs
  • Work steps away from the beach, restaurants, shops, and public transport

This is your moment.
Whether you're ready to step up from a team leader role or bring your luxury hotel experience to a new environment, we want to hear from you. Be part of a culture where service is from the heart, ideas are welcomed, and people come first.

Apply now and let your passion shine.

Please note: You must have the legal right to work in Australia to be considered for this role.


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