Energy Project Coordinator

6 days ago

Melbourne, Victoria, Australia AusNet Services Ltd Full time
Overview

An exciting opportunity has become available for an Energy Project Representative.

As Energy Project Representative you will own and deliver the end-to-end process of customer-initiated projects, ensuring time, budget and quality meet our customers' expectations and compliance standards. You will deliver strong customer service and strong stakeholder management with customers and community representatives (authorities, council members, and emergency services) to ensure an effective energy supply or generation capability for our customers. Using your knowledge on our diverse services, you will be adaptive, solutions-focused, engaged, and eager to enable 'EnergyConnect' and various communication tools to continuously improve our customers' experience. With a hybrid split (Office/WFH), this role can be based out from any one of our Depot locations such as Seymour, Benalla or Wodonga and we\'re happy to discuss this with candidates. The role is part of our Energy Projects team within our Distribution line of business.

This role will deliver real outcomes, including but not limited to:

  • Work collaboratively to identify improvement opportunities and drive change throughout the platform and customer experience
  • Liaise and coordinate with Design / Drafting / Surveying to obtain detailed construction plans for energy system infrastructure, including overhead and underground distribution systems, and distribution substations
  • Provide general and technical support to resolve customer enquiries efficiently
  • Complete the range of customer project related activities utilising tools such as SAP, including preparation of contracts, estimation of projects, A-P development, construction file preparation and close out
Responsibilities
  • A real place to belong. We celebrate unique voices, refreshing perspectives and diversity in our team. Engage and connect through our social club, family day, wide range of events or by joining one of our Employee Network Groups.
Qualifications
  • Experience in an energy distribution network
  • A background in training electrical power systems
  • Suitable to experience electrical trade background (Lineworker, electrician or Licensed Electrical Inspector) looking for an alternate career path.
  • Excellent customer service skills – a customer advocate who is professional, responsive and informative
  • Excellent communication (written and verbal) skills to proactively engage with customers and key stakeholders, with limited assistance
  • Able to prioritise customer outcomes and promote continuous improvement of digital platforms and processes
  • Demonstrated experience in Project Coordination and Project Management
  • Proven experience in project financial management
  • ESI Diploma or similar
Benefits
  • Flexibility: whether this is hybrid work, flexible hours, or part time arrangements, we\'ll work with you to help balance work and life.
  • Leave: more than typical personal leave and a generous 14 weeks of paid parental leave, with no minimum service.
  • Community giving: a paid day to volunteer with our social impact partner, Foodbank, or for a cause that matters to you.
  • Perks: we offer all the other perks you've come to expect like purchased leave, income protection insurance, novated leasing, corporate discounts, private health cover discounts and more.

As an industry in transformation, we're excited by the possibilities ahead.

So, if you're passionate about our purpose and committed to making real progress, bring your energy and join AusNet. Together, we can shape a new way forward.


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