Technical Product Manager

Overview

Join to apply for the Technical Product Manager role at Coates Group.

For over almost 60 years, our solutions have enabled impactful connections between some of the world's leading brands and their customers. We're a global technology company focused on creating dynamic, smart, personalised and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions. We work in over 50 global markets and have 9 offices around the world, with a global headquarters located in Sydney, Australia. Coates Group has the values of a family-owned business and the innovative spirit of a start-up, driving continual growth and evolution.

This role acts as the bridge between business needs, customer requirements, and engineering execution. It is responsible for defining the product vision, shaping the technical roadmap, and ensuring successful delivery of innovative solutions that drive measurable business outcomes. The Technical Product Manager will work closely with cross-functional teams—including engineering, design, and stakeholders—to translate complex technical capabilities into intuitive, scalable, and impactful products.

Responsibilities

• Partner with international customers and segment account teams to deeply understand business needs and align them with segment priorities and corporate strategic objectives.
• Own and drive delivery of the International Markets Software Roadmap, including prioritization of initiatives and making informed capacity and resourcing decisions.
• Collect and analyze feedback from customers and segments on current software offerings, identifying gaps and opportunities that support segment sales pipelines and growth.
• Translate business needs and customer insights into clear, actionable technical and solution requirements for engineering teams.
• Work closely with engineering and product design teams to ensure delivery of valuable, scalable, and customer-focused solutions.
• Collaborate with Product Marketing to support successful go-to-market planning and execution of new software solutions.
• Act as a subject matter expert on international market software for internal stakeholders and external customers, ensuring alignment and knowledge sharing across regions.

Qualifications And Experience

• Computer Science background or similar experience
• Experience working on B2B products and directly engaging with customers
• 5+ years of experience in product management, technical program management, or software engineering
• Experience developing technical solutions and/or customer-facing digital experiences like web or mobile applications
• Experience with one or more programming languages (e.g., Java, Python, SQL, Go, or C++) is a plus

About Coates

We are industry leaders who have won awards and set records, including 2x Australia Good Design Award and large hardware deployments in Quick Service Restaurant history. We are led by a forward-thinking CEO who values people and growth opportunities for our talent. We are a global team focused on creating immersive brand experiences and delivering rapid career advancement opportunities.

Join a Crew that Cares

Be part of a global team of talented, ambitious, creative people that value integrity, individuality and inclusivity. We offer benefits including a market-competitive bonus program and our Thrive Program with flexible work options, health and wellbeing initiatives, a Global Wellness paid day off, and a Give Back Day.

Be inspired To Be More

We stay nimble, encourage ideas, and push boundaries while staying authentic. We are committed to equality and empowerment and to maintaining a trustworthy recruitment process.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Product Management and Marketing

Industries

• Technology, Information and Internet

Referrals increase your chances of interviewing at Coates Group by 2x.

Location snapshots and salary ranges are provided for context but are not exhaustive of all opportunities.

#J-18808-Ljbffr

---