Aboriginal Cultural Mentor and Support Officer

Aboriginal Cultural Mentor and Support Officer (Maternity Relief) – Charlestown, NSW. The role provides direct assistance to staff, children and families to enable culturally appropriate support and delivery for Aboriginal and Torres Strait Islander young people in our care, with a primary focus on sustaining identity, belonging to family, community and culture.

• Directly support staff, children and families to improve stability and cultural connection of children and young people.
• Collaborate with families, children, staff and carers to develop a cultural plan that meets individual needs and supports its implementation to enhance belonging.
• Identify and locate extended family connections and facilitate re-engagement with extended families and kin; liaise with Aboriginal communities.
• Provide mentoring to connect children and young people with family, culture and community.
• Assist staff, families and children in identifying communities of origin, connection to country and mob.
• Assess needs of families and children for flexible, specialised support with a focus on Aboriginal and Torres Strait Islander children.
• Support care within family, residential and carer settings in line with the child's cultural background.
• Keep staff, carers and families informed about events, programs and activities in local Aboriginal communities.
• Promote understanding of Aboriginal culture and its impact on social and emotional development and well‑being.
• Assist in linking young people back into their communities and families; follow Allambi risk assessment procedures.
• Participate in case planning meetings with families, Government Departments and Indigenous clients; review progress of cultural care plans with management and staff.
• Maintain case notes and files per Allambi policies; collaborate with Indigenous services and government departments; maintain external service relationships.
• Assist management with referrals to programs that support positive outcomes, including camps and other activities to strengthen community and land connections.
• Act professionally in all cases; liaise with appropriate services to develop inter-agency protocols; attend camps and outings in a leadership capacity; participate in management-nominated training.
• Prioritise and complete tasks in line with client needs and company demands, adhering to timeframes; assist staff with family finding and reconnection efforts.
• Work independently and as part of a team; educate staff on impacts of colonisation and related policies and practices; promote practical initiatives to enhance Aboriginal cultural awareness.
• Build relationships with a wide range of stakeholders.

• Current Working with Children Check (for paid employment).
• Current First Aid Certificate (Provide First Aid; HLTAID011).
• National Police Check.
• A current driver's licence and a vehicle capable of transporting four or more people; comprehensive car insurance.
• Ability to follow protocols and individualized programs for young people; willingness to participate in pre-employment medical checks.
• Two work-related references; recognition by local Indigenous groups.
• Working knowledge of youth work; experience with Microsoft Office; understanding of Needs Based Restorative Framework concepts.
  • Desirable qualifications: Diploma of Community Services; Bachelor of Human Services; or a Bachelor qualification in a relevant field; willingness to undertake/study these qualifications.
  What We Can Offer
  • Supportive team and organisation that values its employees.
  • Opportunity to contribute to changing a young person's life.
  • Full-time employment, Monday–Friday during a fixed-term period (up to 12 months).
  • Great work‑life balance with 1 RDO per month.
  • Salary packaging options: up to $15,900 pre-tax for everyday expenses and up to $2,650 for entertainment.

If you meet the above criteria and are interested in contributing to an organisation that values high-quality outcomes, apply now. Applications close 9am, Tuesday, 19 August 2025. Allambi Care is an Equal Employment Opportunity (EEO) employer and welcomes applications from Aboriginal and Torres Strait Islander, CALD backgrounds as well as People With a Disability.

Allambi Care is an Equal Employment Opportunity (EEO) employer.