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Corporate Receptionist

1 month ago

Melbourne, Victoria, Australia Pitcher Partners Full time

We're a leading network of independent Australian accounting, audit and business advisory firms, working together to enable growth and ambition for our clients. And our people.

When you join Pitcher Partners, you're joining a team with heart. We support each other. We learn together. We're deliberate about fostering relationships that nurture and empower every individual.

And we're excited by what's possible. We know some of the best new ideas come in the form of curious, talented people we haven't met yet. Perhaps you're one of them.

Our commitment to you

At Pitcher Partners we believe success is better shared. We invest in the future of our people, and a culture that supports us all. When you embark on a career with us, we support your journey in various ways:

  • Tailored leadership and professional development programs
  • Study support to enhance your career and impact including CA and other post graduate study

Your leave and flexibility

  • Time In Lieu and client leadership program leave
  • Paid parental leave, community leave, purchased leave and public holiday swap programs

Your health, finance and extras

  • Mental health first aid training
  • Onsite massages and pilates
  • Employee Assistance Program
  • Lifestyle and retail discounts through Pitcher+
  • Free barista made coffee from our onsite café, The Hub
  • Income protection insurance
  • Convenient CBD location by Southern Cross station

We're proud to be a WORK180 Endorsed Employer for All Women. Earned through our continued commitment to the careers of women by offering benefits and policies that support diversity, equity and inclusion.

About the team

Sitting within our Practice Management Group, the Client Services team is key in facilitating the efficient and seamless delivery of all client meetings, presentations and events. We are currently looking to grow our team with a polished Corporate Receptionist. Your ability to work collaboratively to deliver a high level of service consistent with the Pitcher Partners brand and core values is imperative.

About the role

Together with the catering team, your purpose is to ensure a seamless delivery of operations and an exceptional experience to our guests that is consistent with Pitcher Partners brand and reputation.

Key responsibilities

  • Create a welcoming environment for both external & internal clients
  • Act as a point of reference for guests who need assistance or information
  • Understand customer needs and provide personalised solutions
  • Control access to meeting rooms
  • Handle enquiries and or complaints via phone and or email
  • Diary management and coordination of meeting rooms, including the confirmation and reallocation of meeting rooms to suit the business needs
  • Approve room allocations

Who we're after

Here are the some of the key skills we're looking for. If you tick most of the boxes, but not all – that's ok We'd still love for you to apply.

  • Experience within a receptionist role, ideally within a corporate environment
  • You are proficient with using Microsoft Office products, including Microsoft Teams
  • You will demonstrate excellent time management and multitasking skills in a team environment.

What we offer

At Pitcher Partners we believe success is better shared. That's why we invest in the future of everyone who works with us, and a culture that supports us all. Our inhouse leadership and professional development programs are tailored to your staff level and each explore how to lead with impact.

Join a team with heart

We actively support your health and social connection with a vibrant culture, great flexible working policy, 20 weeks paid parental leave, Community leave, Purchased leave program, Employee Assistance program, inhouse Massages and Pilates, free barista made coffee and more.

Do work with a purpose

We put a lot of energy into developing meaningful relationships with our clients and each other. It results in a level of trust that creates surprising opportunities for our business. And your career.

Bring your best ideas

We're inspired by potential. We know there's always a better way to do something. So we foster an environment of openness. Great ideas can come from anywhere. It all starts with listening.

How to apply

If you can see yourself as part of a team that's about developing meaningful relationships with your clients and your colleagues, and leading with the best ideas, we want to hear from you.

Our typical recruitment process for shortlisted applicants will include a phone screening, two interviews and role specific testing or case study. Our recruitment team will walk you through this process and will provide you with all the required information.

Once advertising commences, we continually review applications, so encourage you to apply today if you can see yourself in this role.

Actively improving diversity in our workforce is central to our purpose, and we strongly encourage people from under-represented backgrounds and groups to apply.

We are open to discussing how any of our roles can be done on a part time basis and encourage you to let us know if you require any reasonable adjustments to the recruitment process. You can reach out to us at careers@pitcher.com.au.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

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