Senior Project Manager
3 days ago
12-month contract | $1050 per day inc super | Melbourne or Sydney (Melbourne preferred)
Our client, a leading insurance provider, is seeking a Senior Project Manager – Business Readiness Implementation Manager to join a major multi-year Property Fulfilment Transformation program. This program is part of the Next Evolution of Claims, focused on uplifting both technology and operational processes across the Retail and Intermediated Insurance divisions.
The Program This large-scale transformation will deliver significant change across the insurance claims fulfilment model, with a focus on:
- Replacing legacy tools (such as OPUS) with Crunchwork and integrated platforms (Google Cloud, ClaimCenter V8)
- Digitising the claims fulfilment process from lodgement to repair and audit, working with builders and suppliers nationwide
- Driving operating model change, including role redesign for Field Assessors, Desktop Assessors, and Suppliers
- Introducing smarter workflows, automation, and improved data flows
- Delivering a comprehensive business readiness rollout to the builder network
- Proven experience leading large-scale projects or multiple streams within complex, multi-dimensional programs (budgets of $10m+)
- 7+ years of project delivery experience across diverse initiatives, including business transformation, application development, and cultural change
- Strong track record shaping and delivering complex business and technology solutions
- Experience within Financial Services, ideally General Insurance
- Exceptional stakeholder management and engagement capabilities at senior executive level
- Demonstrated financial management, budgeting, and forecasting skills
- Familiarity with program management tools, methodologies, and governance frameworks
- Team leadership experience with proven ability to drive delivery outcomes
- Develop project strategies and manage scope, solutions, and delivery approaches for complex workstreams
- Define and manage delivery plans, balancing prioritisation, resources, and dependencies
- Integrate release and implementation activities across technology partners and business functions
- Identify and manage project risks, issues, and dependencies, collaborating with Program Leads and stakeholders
- Establish strong working relationships with business and technology stakeholders, ensuring integrated outcomes
- Contribute to consistent frameworks, methods, and tools to enable effective delivery across the program
- Ensure compliance with governance, risk, and assurance requirements throughout the delivery lifecycle
Location: Melbourne or Sydney (Melbourne preferred)
Contract: 12 months with potential to extend
Rate: $1050 per day inc superUnlock job insights
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