Part Time Customer Service Officer

4 weeks ago

Ballarat, Victoria, Australia MotorOne Autobody Part time

Add expected salary to your profile for insights.

Join the MotorOne Autobody Team in Ballarat

Position: Customer Service Officer Part Time (School Based Hours)

Location: Ballarat VIC

Are you passionate about delivering top-notch customer service and ready to bring your skills to a fast-paced, high-quality automotive environment? MotorOne Autobody is looking for an experienced Customer Service Officer to be the welcoming face of our Ballarat team

About Us:

For over 45 years, MotorOne Group has led the way in automotive innovation across Australia. Our Autobody division represents the next generation of accident repairers—committed to excellence, professionalism, and getting the job done right the first time.

About the Role:

As our Customer Service Officer, you'll be the first point of contact for customers dropping off or picking up their vehicles for repair. Your role is essential in creating a professional, welcoming, and seamless experience.

Your responsibilities will include:

  • Greeting customers at reception
  • Managing phone and email enquiries
  • Making tea/coffee for customers and visitors
  • Providing professional updates and follow-ups
  • Supporting the site manager with day-to-day operations
What We're Looking For:
  • Previous experience in Customer Service and Reception
  • Strong admin and accounts background
  • Experience in the automotive repair industry is a huge plus
  • Excellent communication and interpersonal skills
  • High attention to detail and process-oriented
  • Reliable, with a consistent and professional work ethic
  • Confident using computers and business software
  • A friendly, team-focused attitude and positive energy
Ready for a Change?

If you're looking for a fresh opportunity with a supportive team and an established, growing company, we want to hear from you

Salary: [Insert expected salary here]

Your application will include the following questions:

  • How many years' experience do you have as a Customer Service Representative?
  • Do you have customer service experience?
  • Do you have experience in administration?
  • Which of the following statements best describes your right to work in Australia?
  • Do you have a current Australian driver's licence?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

What can I earn as a Customer Service Representative?

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