Senior Salesforce Developer

Overview

Join to apply for the Senior Salesforce Developer role at SiteMinder.

At SiteMinder we believe the individual contributions of our employees are what drive our success. We hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It's in our differences that we will keep revolutionising the way for our customers. We are better together

What we do: Since 2006 we've been innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply. We've helped hotels of all sizes, enabling travellers to book accommodations across a wide range of property types. Today we're the world's leading open hotel commerce platform, supporting 47,000 hotels in 150 countries, processing over 125 million reservations each year.

About The Senior Salesforce Developer Role

The Senior Salesforce Developer is an important role in the Salesforce team who is expected to be hands-on and ensure the team is technically equipped and follows the right design principles and standards. The role requires deep knowledge of Classic and Lightning (Aura and LWC) and the ability to drive the organisation and the team towards Lightning adoption. The ideal candidate will be proficient in building and maintaining complex integrations with the end goal of achieving a Customer 360 view on the platform.

What You'll Do

The technical landscape is complex with multiple integration points. There is a backlog of projects focused on digitising the end-to-end customer journey and strengthening the integration between Salesforce and other SiteMinder systems (e.g., the SiteMinder product suite, Marketo, Zuora, and other COTS or homegrown systems).

• Establish Understanding and Command
  • Work with technical and business teams to understand our business and system landscape (Salesforce and integrations).
  • Maintain and update technical documentation including System Landscape, Integration Manifest, Data Model, Object Manifest, Sharing Architecture, etc.
  • Liaise with onshore/offshore teams and act as technical touchpoint and quality gatekeeper.
  • Over time, develop command and technical ownership of the current org.
• Technical Leadership
  • Represent the Salesforce team in technical workshops with other Engineering teams within SiteMinder (supported by another experienced Salesforce developer).
  • Jointly own the entire Salesforce architecture and drive design decisions to build best-in-class Salesforce solutions for SiteMinder.
• Inception & Roadmap
  • Collaborate with BA and business stakeholders on projects and enhancements to understand requirements and support backlog grooming.
  • Perform technical proof of concept as required.
  • Assist in building the product roadmap by providing high-level estimates and designs.
• Execute
  • Work collaboratively within the current Agile delivery construct.
  • Independently design solutions that consider current implementations and assess impacts.
  • Build, test and deploy solutions either independently or with the team.
  • Own the end-to-end delivery of assigned projects including the team throughput.
• Continuous Improvement
  • Contribute to Lightning adoption and development using LWC.
  • Technical ownership of the current org, mentor and groom potential future hires on Lightning development and best practices related to declarative and coding.
• Maintain
  • Collaboratively own the platform and be responsible to cater to BAU production issues pertaining to code (Admin function is responsible for all other declarative issues).
  • Perform impact analysis and remediation actions required to accommodate Salesforce releases.
  • Provide knowledge sharing sessions on new features and identify implementation opportunities which might benefit the business.
  • Mentor and ramp-up team members and evolve as a technical leader.

What You Have

• Self motivated technical leader with high integrity and passion.
• Minimum 7+ years of experience in Salesforce Development and expertise across Sales, Service and Community clouds.
• Application/System Architect certified.
• Expert in Lightning Aura framework and strong hands-on experience with Lightning Web Components (LWC).
• Expertise in building and maintaining complex integrations, especially using REST APIs.
• Extensive experience in designing and documenting scalable solutions based to address requirements.
• Extensive experience conducting design workshops and finalising design approach with wider teams.
• Proven ability to independently perform development, testing and deployment.
• Demonstrated ability to effectively communicate technical designs and help team in identifying technical tasks to address the requirements.
• Extensive experience and passion in coaching and mentoring the team on technical best practises. Experienced in using/implementing version control, effective sandbox management, and deployments using automated CI/CD tools, Gearset, Git, DX, Force.com IDE and Change sets.
• Familiarity with Agile/Scrum methodologies.
• Experience with data modelling and integration design.
• Hands-on experience with MuleSoft for enterprise system integration.
• Exposure to Salesforce Data Cloud, Agentforce, and Einstein AI features.
• Exposure to Revenue Cloud will be an advantage.
• Comfortable in rapidly changing and sometimes ambiguous work situations.
• Keen attention to detail and complex problem solving abilities from operational and technical perspective.
• Trailhead Ranger and a fan of continual learning.

Our Perks & Benefits

• Mental health and well-being initiatives
• Sponsored social clubs, team events, and celebrations
• Employee Resource Groups (ERG) to help you connect and get involved
• Investment in your personal growth offering training for your advancement

We encourage people from underrepresented groups to apply. When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Software Development

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