Roster Coordinator Permanent Full Time

Join to apply for the Roster Coordinator Permanent Full Time role at MiCare

MiCare is a not-for-profit organisation that exists to enable people from diverse backgrounds to lead dignified and meaningful lives. We offer aged care, home care, retirement living and migrant support services, with a strong focus on culturally appropriate care and community connection. With teams located across Victoria and Queensland, we embrace diversity in both our workforce and the communities we support. At MiCare, you'll join a compassionate, dedicated group of people working to deliver real impact every day.

The Roster Coordinator will be primarily responsible for the day-to-day tasks connected with rostering, maintaining accurate records and reports and for verification of time sheets against the roster for MiCare's Programs. This role is a hands-on position providing a high level of customer service. The Roster Coordinator will assist in the recruitment of new staff ensuring that MiCare has sufficient suitably qualified staff to meet the care needs of the Elders who receive its care. The Roster Coordinator is accountable to the Facility Manager to ensure that services are provided to the highest professional standard of care, and to ensure that the future needs of Elders cared for by MiCare are properly assessed and to recommend strategies to meet those needs.

Knowledge

• A sound knowledge of rostering software.
• Demonstrated knowledge of Microsoft suite of programs including high level experience in Excel, Word and Outlook.
• High level administration skills, including data entry, and computer operations
• Working understanding of Occupational Health and Safety requirements
• Understanding of recruitment practice.
• Knowledge of awards and EBAs
• Understanding of the ageing process.

Skills

• Experience in rostering and coordinating, preferably in a human services environment
• Highly developed analytical and problem solving skills and an ability to make decisions based on sound information.
• Excellent customer service skills
• Effective communication and negotiation skills
• The ability to prioritise during times of competing demands.
• Eye for detail and very high standards of accuracy
• Ability to work with others and be a participative and supportive team member
• Ability to accept direction and provide timely and constructive advice
• Ability to work according to a determined work schedule
• Ability to work with minimal supervision
• The ability to work in a culturally specific environment.
• The ability or willingness to speak or learn Dutch, and an understanding of Dutch culture preferred

Qualifications

• Certificate III in Business Administration or the equivalent is desirable.

• Save on tax with generous salary packaging benefits — novated leasing, general living expenses, meal entertainment, holiday accommodation and venue hire.
• Enjoy exclusive perks via our employee wellness portal — access to amazing discounts on everyday items.
• Be part of a multicultural, values-led team making a real difference in the community.
• Grow with us — access professional development in a supportive, collaborative environment.

To be considered for this role you must be an Australian or New Zealand Citizen or permanent resident. The successful applicant must satisfactorily complete all pre-employment checks, including National Police Check, Working with Children Check, NDIS Check and influenza and COVID-19 Vaccinations.

Are you passionate about supporting elders to thrive? Then we'd love to hear from you. When applying, please combine your CV and cover letter into one document and upload it as part of your application.

You can also review the Position Description for further information about the role and requirements.

Applications close 5.00pm Wednesday 24 September 2025