Workshop Supervisor

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Western Truck Group (WTG) Darwin has an exciting opportunity for a Workshop Supervisor to join our team. You will be a key stakeholder in a well-supported structure, working closely with the Workshop Team.

About the Business

WTG are authorised Volvo, UD & Mack truck dealers (along with Isuzu trucks in Mackay). WTG have branches located across regional Queensland, Northern Territory and New South Wales. We are also supported by a strong network of regional Customer Service Centres covering a broader area to support our valued customers.

WTG is proud to partner with Volvo Group Australia (VGA) and share their vision:

"We are passionate about continuously striving to drive prosperity and being the most desired transport and infrastructure solutions provider. We live in a rapidly changing world and Volvo Group Australia is committed to embracing change and technology to ensure we can offer sustainable and effective solutions, now and into the future."

As a local, Australian made certified manufacturer (Volvo and Mack), VGA and its network of dealers are committed to providing safe, innovative and environmentally friendly solutions to the Australian transport industry.

WTG prides itself on being an equal opportunity employer of choice, family values ethos and our core values being:

Accountability: We courageously take responsibility for our actions. We value clear agreements with all stakeholders. We don't criticise down.

Continuous Improvement: We have the courage to be innovative and we strive to be better every day.

Integrity: We act with trust, transparency, dependability and strength.

Fulfillment: We have a passionate, engaged workforce who deliver desired outcomes. We celebrate accomplishments and have fun

Safety: We prioritise safety in all our endeavours – both emotionally and professionally and through mind, body, community and environment. We work safely and take responsibility for others safety.

Sustainability: We strive for quality to attain commercial success whist operating to protect the environment for future generations.

About the role

You will be responsible for:

• Safety
• Apprentice Development particularly key
• Workshop presentation and cleanliness
• Ensuring appropriately skilled technicians are allocated to suitable work
• Ensuring available technician hours are allocated correctly
• Ensuring jobs are completed in the allocated hours
• Ensuring hours are recorded correctly to job cards, with appropriate explanations
• Minimizing the time technicians are waiting or unproductive
• Upon completion of work, ensure work is carried out to a high standard
• Ensuring the timely and accurate flow of parts into workshop
• Ensuring workshop paperwork and admin is of highest quality
• Enable continuous communication between technicians, administration and the customer

Benefits and perks

Western Truck Group will offer:

• Ability to grow and transition through both roles and the geographic locations of WTG
• A commitment to internal and external training
• Stable and long-term employment
• Supportive Management structure
• Attractive remuneration
• A friendly and team-based culture

Skills and experience

Valued Skills and prior experience include:

• Safety Champion
• Ownership
• Initiative
• Ability to follow and promote process
• Ability to lead, develop and communicate with staff
• Ability to communicate with, and value our Customers
• Quality technician
• Time management
• Good over-the-counter and phone manner
• Excellent work ethic, gaining enjoyment from practical and manual activities
• Strong focus on safety and security of all personnel, equipment and environment
• Current Australian Drivers Licence

All applications will be treated with the utmost respect and confidentiality.

Join us and be a part of shaping the future of the heavy vehicle industry WTG "With you for the long haul"

We would like to thank all applicants in advance; however, we wish to advise that only successful applicants will be contacted for an interview.

Salary match Number of applicants Skills match

Your application will include the following questions:

• How many years' experience do you have as a Workshop Supervisor? How many years' experience do you have as a Workshop Leading Hand? Which of the following statements best describes your right to work in Australia? Do you have a current Australian driver's licence? Do you have customer service experience? Do you have a heavy vehicle driver's licence? Are you willing to undergo a pre-employment medical check? Do you have a current Police Check (National Police Certificate) for employment?

What can I earn as a Workshop Supervisor