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CRM Campaign Coordinator

1 month ago

Melbourne, Victoria, Australia Spotlight Group Full time

Join to apply for the CRM Campaign Coordinator role at Spotlight Retail Group (SRG)

4 weeks ago Be among the first 25 applicants

Join to apply for the CRM Campaign Coordinator role at Spotlight Retail Group (SRG)

  • Iconic Australian owned and operated retail business
  • Must be experienced with digital marketing, EDMs and Google Analytics
  • Hybrid role in a vibrant team culture where we embrace pace & encourage new ideas

    • Iconic Australian owned and operated retail business
    • Must be experienced with digital marketing, EDMs and Google Analytics
    • Hybrid role in a vibrant team culture where we embrace pace & encourage new ideas

    Do you have a passion for Digital Marketing?

    At Spotlight Retail Group, we're passionate about delivering exceptional value to our customers.

    As a CRM Campaign Coordinator, you will be reporting to the CRM Campaign Manager and be responsible for ownership of the email, SMS and mobile channels, and the BAU marketing calendars at Spotlight Retail Group.

    This hybrid role offers a unique blend of challenges and rewards, allowing you to make a significant impact on our business.

    What You Will Be Doing
    • Own & Execute: Manage the full lifecycle of email, SMS, mobile, and direct mail campaigns, ensuring timely and effective delivery across all SRG brands.
    • Strategic Collaboration: Partner with Product, Marketing, and Trade teams to implement impactful go-to-market strategies for all CRM channels.
    • Audience Optimization: Champion segmentation and personalization to maximize campaign relevance and engagement.
    • Omnichannel Expertise: Provide best practice guidance on omnichannel CRM strategies to enhance overall marketing effectiveness.
    • Cross-Functional Alignment: Collaborate with CRM Campaign Managers and Coordinators to ensure seamless integration of lifecycle, loyalty, and BAU campaigns.
    • Relationship Building: Cultivate strong partnerships with agencies, suppliers, and internal stakeholders for efficient campaign execution.
    • Compliance & Quality: Ensure all marketing communications adhere to legal and brand standards.
    • Continuous Improvement: Proactively seek and implement feedback to enhance campaign performance and personal development.

    What You'll Bring
    • Proven Digital Marketer: Strong experience with digital marketing, EDM campaigns, and Google Analytics.
    • Educational Foundation: Bachelor's degree in communication, digital marketing, or a related field.
    • Marketing Acumen: Solid understanding of marketing principles and practices.
    • Data-Driven Mindset: Ability to analyse and translate data into actionable insights.
    • Autonomous & Confident: Ability to work independently and with assurance.
    • Innovative Spirit: A proactive approach to exploring new ideas and problem-solving.
    • Commercial Savvy: A "can-do" attitude with strong commercial awareness.
    • Modern Language: uses terms like "omnichannel" that appeal to modern marketers.

    What We Can Offer You
    • Exposure to key senior stakeholders and opportunities across one of Australia's largest Private Businesses with continuing growth
    • Hybrid role with career progression, training & personal development, mentoring
    • A culture that rewards initiative and creativity
    • Benefits – Discounts across all brands, EAP, Gym Membership Discounts and more

    Why Spotlight Retail Group?

    Join a company that values its employees and offers a supportive and inclusive culture. We provide opportunities for professional development and career progression, as well as competitive remuneration and benefits. Be part of a team that is passionate about delivering exceptional customer experiences and driving business growth.

    Who We Are

    Spotlight Group Holdings (SGH) is a privately held $3bn+ Australian parent company which controls, operates and invests in a diverse set of businesses and assets.

    SGH is one of Australia's largest privately-owned and operated family business, comprising of the Spotlight Retail Group, the Spotlight Property Group, Spotlight Group Investments, Spotlight Direct Investments and the Spotlight Charitable Foundation.

    Comprising of the long term existing iconic brands in Spotlight, Anaconda and Mountain Designs, together with the exciting addition of Harris Scarfe, SRG is acknowledged as market leaders within the Australian retail space.

    To apply, please complete our online application form and submit an up-to-date resume and cover letter.

    You must have unrestricted working rights in Australia to be considered for this position Only shortlisted candidates will be contacted

    No agency enquiries or applications pleaseSeniority level
    • Seniority levelEntry level
    Employment type
    • Employment typeFull-time
    Job function
    • Job functionMarketing and Sales
    • IndustriesRetail

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