Medical Receptionist
2 days ago
At our new Cancer Care Noosa, we are seeking a dedicated and experienced Administrator to join us in a permanent full time position, Monday to Friday inclusive.
This support our passionate and dynamic team in delivering high-quality cancer care services to the local community. As part of a patient-centric organisation, you will play a crucial role in ensuring smooth operations and exceptional care for our patients. This role reports directly to the Administration Manager.
What's Involved
We are looking for an enthusiastic and motivated individual with experience in oncology or radiation therapy administration. In this collaborative environment, your responsibilities will include:
- Patient liaison: Welcoming patients, answering calls, managing correspondence, and scheduling appointments.
- Patient administration: Billing, accurate data entry in our e-management system (Mosaiq), and managing records.
- Liaising with hospitals, specialists, and allied health professionals.
- Supporting doctors, coordinating with nurses, and assisting allied health staff in delivering patient care.
- Demonstrated ability to work with empathy and compassion.
- Demonstrated ability to multitask.
- Passionate about delivering outstanding customer service.
- Experience in a hospital or day hospital setting is desirable.
- Comfortable working in a collaborative team environment.
- Experience in a medical practice or oncology setting is highly regarded.
- Familiarity with Medicare, DVA, and Private Health Insurance.
- Excellent organisational and time management skills.
- Strong verbal and written communication skills.
- Ability to use multiple software systems and proficient in Word and Excel.
- Knowledge of medical terminology.
- Ability to build and maintain strong relationships with key stakeholders.
- Competitive salary and benefits package.
- 5 weeks of annual leave pro-rata
- A collaborative and supportive work environment.
- Professional development opportunities.
- Annual Staff Conference and Staff Awards
- The chance to be part of a leading-edge cancer care centre.
Job Features
Job Category
Administration
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