Research & Project Operations Coordinator

Research & Project Operations Coordinator

Join to apply for the Research & Project Operations Coordinator role at Roy Morgan

Research & Project Operations Coordinator

Join to apply for the Research & Project Operations Coordinator role at Roy Morgan

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About Roy Morgan
Roy Morgan is Australia's most reputable and longest-established market research and data company, with an unparalleled reputation for reliable, accurate, meaningful, and revealing market research. At the forefront of data and research innovation since 1941, Roy Morgan continues to provide accurate and independent information insights to leading Australian and international companies and government agencies on bespoke data applications and technology development.

About the Role
Reporting to the Head of the Research Institute, the Research & Project Operations Coordinator will have the opportunity to support both the Research Institute and Client Services divisions. Success in this role will see you drive operational effectiveness and make a meaningful impact across functions in a dynamic research environment.

To be successful in this role, you will:

• Monitor and report on team resourcing and supporting the allocation of team members across projects, ensuring delivery is efficient and well-coordinated;
• Support business development activities, including the preparation of proposal and tender responses and tracking outcomes of the same;
• Coordinate issue management and process improvement actions ensuring they are documented, escalated and followed through by the appropriate stakeholder(s);
• Develop and maintain documentation systems such as internal registers and version-controlled files;
• Assist in the preparation of key business reports, including quarterly management reporting.

About You
You are a proactive operator who enjoys making systems run more smoothly and teams work more effectively with your support. With 3-5 years of experience in similar project coordination roles, you have strong problem-solving skills and the ability to manage multiple priorities effectively.

To excel in this role, you will have:

• 3-5 years' experience in project coordination, operations or business support roles, ideally within research, professional services or consulting environments;
• A high level of initiative and the confidence to engage with a range of external stakeholders to ensure actions and deadlines are met in a fast-paced environment;
• The ability to document, analyse and communicate information clearly and professionally;
• Excellent organisational skills and attention to detail with a track record of delivering consistent, high-quality outputs;
• A proactive, solutions-focused mindset: a self-starter who actively seeks opportunities, proposes solutions, and thrives on continuous improvement;
• The ability to balance autonomy with collaboration - you know when to act independently and when to escalate or align;
• Advanced Microsoft Office skills, across Excel, Word, PowerPoint, Outlook, Teams, Sharepoint and Planner.

Our Offer to You
We believe in investing in our people. When you join us, you can expect:

• Vibrant Work Culture: Experience the energy and camaraderie of our people. Professionalism, collaboration and support are not just buzzwords here - they are the foundation of our success.
• Competitive Rewards: We value your expertise and dedication. Enjoy a competitive salary package that reflects your skills and contributions. Plus, take advantage of our corporate discounts on health insurance, MYKI passes and entertainment events.
• Meaningful Benefits: Your well-being matters to us. We provide an annual flu vaccine, funded Employee Assistance Program (EAP) for you and your family, and regular company social events, including Friday night drinks. We want you to thrive both professionally and personally.
• Embrace Diversity: Roy Morgan values diversity and is committed to building an inclusive workplace culture that reflects our community. We encourage diversity and recognise the enrichment diversity brings to our business and people - whether its diversity of skill, experience and/or background. We welcome applications from diverse backgrounds and community groups including Aboriginal and Torres Strait Islander peoples.

This is an outstanding opportunity and if this sounds like your next career move, we would love to hear from you. Apply now

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionAdministrative, Marketing, and Project Management
• IndustriesMarket Research, Marketing Services, and Research Services

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