Personal Care

4 hours ago

Tweed Heads, New South Wales, Australia Infinite Aged Care Full time

Infinite Aged Care is a progressive residential aged care provider with 17 established care homes across Queensland, New South Wales, South Australia & soon to be Victoria. Boasting over 30 years' experience in the sector, with its operational head office located on the Gold Coast and over 2,000 employees nationally, our company's core mission is to #MakeAgedCareGreat for all our residents, their families, our employees and the communities in which we operate by committing to delivering consistent high-quality care, inclusive cultures and best in class operations every day

Overview

The Role

We have an exciting and fast paced opportunity to join the Infinite Operational team in the role of Personal Care and Services Concierge at Infinite Care. This position plays a pivotal role in delivering exceptional care and support services to all residents. It is responsible for implementing Infinite Care\'s welcome process, overseeing the on-site execution and management of the Additional Services/HELF programs, ensuring social and emotional support is provided to all residents as well as ensuring that both initial and ongoing resident care and service needs are consistently surpassed.

This is a permanent full-time position reporting directly to our General Manager in our brand-new Aged Care Home in Tweed Heads, NSW.

Responsibilities include:

  • Working with our clinical, sales, admissions, and finance teams to ensure a smooth transition for our new residents.
  • Managing enquiries, both via email and phone, in a timely and empathetic manner.
  • Liaise with customers and our facilities to schedule or conduct onsite tours.
  • Help support new residents and their families settle into the facility through being the Infinite Respite Champion and using relevant supporting tools to deliver an amazing experience
  • Serving as a primary liaison for residents and their families for a smooth transition into aged care as well as ongoing support.
About You
  • Strong interpersonal and communication skills, with the ability to connect with residents, families, and team members effectively.
  • Empathy, compassion, and a genuine interest in supporting the needs of elderly individuals.
  • Experience in responding to a high-volume of enquiries.
  • Experience working with different CRM systems.
  • Proficiency in using CRM software, Microsoft Office, and other relevant tools.
  • Proven experience in sales, business development, and/or relationship management, preferably in the aged care or healthcare industry.
  • Available for a full-time role Monday to Friday.
What's in it for you
  • Newly launched Infinite Fitness and wellbeing benefits.
  • Food, Clothing, Electrical and other services employee discounts via our external partner called Flare.
  • FREE and confidential Employee wellbeing, financial counselling, mental health and life coaching via our Employee Assistance Program.
  • FREE Online company and industry mandatory training which enables you to perform your roles quickly and competently.
  • FREE On-the-job technical training with an emphasis on Career progression and development opportunities.
  • Ability to earn referral payments via our internal employment promotions program.

Come join us to deliver on our purpose of Making Aged Care Great

As part of being an Infinite Aged care employee you will be required to complete pre-employment checks and show proof of working rights in Australia.


#J-18808-Ljbffr

  • Personal Care Worker

    4 weeks ago

    Tweed Heads, New South Wales, Australia Infinite Aged Care Full time

    Join to apply for the Personal Care Worker role at Infinite Aged Care2 weeks ago Be among the first 25 applicantsJoin to apply for the Personal Care Worker role at Infinite Aged CareGet AI-powered advice on this job and more exclusive features.The OpportunityThe OpportunityAt Infinite Care, we pride ourselves on providing industry leading resident care and...

  • Personal Care Assistant

    4 weeks ago

    Tweed Heads, New South Wales, Australia Infinite Aged Care Pty Ltd Full time

    The OpportunityAt Infinite Care, we pride ourselves on our ability to provide an environment that encourages and enables residents to remain independent. Our Care Assistants are impactful, resident-centric, and play a key role in helping us achieve this at our Aged Care Tweed Heads - Nursing Home | Infinite Care.Supported by the clinical, lifestyle, and...

  • Care Worker

    1 week ago

    Tweed Heads, New South Wales, Australia Silverchain Full time $42,000 - $84,000 per year

    The OpportunityWhen was the last time you made a difference in someone's life?It takes a special person to be a Home Care Worker and help the older members of our community to maintain their home and enhance their wellbeing. We are looking for just that person to join the Silverchain team in the Tweed Heads NSW area.What's on offerWork close to home –...

  • Care Worker

    1 week ago

    Tweed Heads, New South Wales, Australia Silverchain Full time $40,000 - $84,000 per year

    Job Description The OpportunityWhen was the last time you made a difference in someone's life?It takes a special person to be a Home Care Worker and help the older members of our community to maintain their home and enhance their wellbeing. We are looking for just that person to join the Silverchain team in the Tweed Heads NSW area.What's on offerWork...

  • Registered Nurse

    4 weeks ago

    Tweed Heads, New South Wales, Australia Infinite Aged Care Full time

    The RoleAt Infinite Aged Care, the role of a Registered Nurse is highly visible and plays a vital role in meeting our residents' daily needs and delivering high quality, person centric care to residents and families.Our nurses are responsible for the total care of the resident, including physical, emotional wellbeing and safety. They are given the autonomy...

  • Casual Catering Assistant

    4 hours ago

    Tweed Heads, New South Wales, Australia Cater Care Full time

    Casual Catering Assistant - Aged Care | Kingscliff Join Cater Care as a Casual Catering Assistant at one of our aged care residences in Kingscliff. Role: Casual Location: NSW, Northern NSW (Byron Bay, Tweed Heads) Job Category: Catering Assistant, Customer Service, Food Safety, Kitchen Role The role involves meal preparation support, customer...

  • Specialised Carer

    4 days ago

    Tweed Heads, New South Wales, Australia Hammond Care Full time

    HammondCare At Home is continuing to expand our services and we are seeking several permanent part-time Specialised Carers to provide support to our Clients across the Tweed Headsregion.Our specialised carer receive a work mobile phone, paid travel time and kilometres. We have flexible days of the week as well as start and finish times, and weekend loading...

  • Visionary Eye Care Professional

    1 day ago

    Tweed Heads, New South Wales, Australia beBeeCareer Full time $80,000 - $120,000

    About the RoleWe are seeking a qualified and experienced Optometrist to join our team. The successful candidate will have experience in delivering exceptional patient care, including leading practice testing and effective eye care recommendations.The ideal Optometrist will be able to build strong relationships with patients and colleagues alike, ensuring a...

  • Part-Time Catering Assistant

    3 weeks ago

    Tweed Heads, New South Wales, Australia Cater Care Part time

    Join to apply for the Part-Time Catering Assistant | Byron Bay role at Cater Care2 days ago Be among the first 25 applicantsJoin to apply for the Part-Time Catering Assistant | Byron Bay role at Cater CareGet AI-powered advice on this job and more exclusive features.Job Type: Permanent - Part TimeLocation: NSW: Northern NSW (Byron Bay,Tweed Heads)Job...

  • Visionary Eye Care Professional Wanted

    3 days ago

    Tweed Heads, New South Wales, Australia beBeeCare Full time $90,000 - $120,000

    Optometrist OpportunityWe are seeking a qualified and AHPRA-registered Optometrist to join our globally expanding network of optometry services.This part-time opportunity is designed to cover Sundays and Mondays, providing flexibility for those seeking a balanced work-life schedule.Joining a dynamic team dedicated to delivering exceptional eye care...