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Customer Service Specialist
1 month ago
We are seeking a skilled Customer Service Specialist to join our team at YSI Incorporated. In this role, you will assist with technical selections and product configuration, build technical knowledge in targeted areas of expertise, and manage purchase orders from receipt through to delivery.
About the Role:- Assist with technical selections and product configuration to ensure accurate and high-quality responses for customers.
- Build technical knowledge in targeted areas of expertise to enable rapid responsiveness and customer satisfaction.
- Manage purchase orders from receipt through to delivery, providing order status updates and following up on any delays.
- You have excellent interpersonal skills with the ability to successfully communicate with customers.
- You possess a strong technical aptitude and are willing to learn and grow with the business.
- You are resourceful, creative, and have a continuous improvement mindset.
- You demonstrate strong collaboration skills, working effectively as a team member.
- You have a demonstrated problem-solving capability and competency in using ERPs, CRM software, and other applications.
- A dynamic work environment where you can develop your product and technical knowledge.
- The opportunity to work closely with our team and collaborate with other departments.
- A chance to build relationships with our customers and contribute to their success.
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. Our focus is to be the leading global provider of efficient, innovative, and sustainable water technologies. We listen, learn, and adapt to local environments, working in partnership with our customers and communities to 'Solve Water.'
