Loyalty Sales Consultant

2 days ago

Parramatta Park, Queensland, Australia ENNISMORE Full time
Overview

Permanent Part-Time HYBRID opportunity - Minimum 20 hours per week, Mon-Fri, during business hours

  • 24th of September start date, office based paid training for 1 week

  • $28.30 per hour + Super + Commissions + Employee Discounts

About the Company

Accor is the largest Hotel Group in Asia Pacific, offering accommodation options from Economy to Luxury & lifestyle, across 40+ brands, including the Novotel, Sofitel, Ibis, Mercure, Mantra, Pullman & Raffles.

Our Business

Accor Plus is the most expansive travel, dining, and lifestyle loyalty program in Asia Pacific, supporting a paid membership base of over 460,000 smart travelers and lifestyle enthusiasts. Members enjoy 2 free nights each year, 30% off dining at Accor hotels, 15% off their stays globally across 4,600 hotels, automatic ALL Gold status and much more.

We are super excited to launch our brand new product Explorer with elevated benefits on 1 October. This is Accor Plus' biggest change in over 30 years of business, making it the most exciting time to join us.

About the Role - Loyalty Sales Consultant

In this role, you will be calling previous guests of an Accor Hotel, inviting them to join our award winning, paid Loyalty Membership Program. More specifically, you will:

  • Make outbound calls to customers who have stayed at an Accor hotel

  • Use Accor Plus sales methodology to discover needs & close sale

About You

You enjoy speaking with people and have the confidence to build rapport quickly. You can stay motivated by achieving sales targets and take pride in delivering unforgettable experiences to our loyal members

  • Strong communication skills with the ability to adapt to different customers

  • Active listening and a genuine interest in understanding customer needs

  • Excited about working in a sales environment, with uncapped commissions

  • Able to start paid training, in office, on Wednesday the 23rd of Septemberfrom 9am to4.30pm for 1 week, and then work from our Parramatta CBD office, 20 hours a week (Mon-Fri)

  • Open to negotiating a flexible, hybrid roster (post training)

Why Us?

Enjoy full support with our paid in-house training program, plus ongoing training and coaching from our supportive managers. Other benefits include

  • Set rosters during business hours, no weekends or late nights + hybrid options

  • Weekly pay, including your uncapped commission

  • Staff rates at Accor hotels worldwide, and the opportunity to earn your own Accor Plus membership

Our commitment to Diversity & Inclusion

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you\'re welcome to let us know.


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