Current jobs related to Customer Service Representative - Melbourne, Victoria - Easygo
-
Customer Service Representative
1 week ago
Melbourne, Victoria, Australia beBee Careers Full timeWe are looking for highly skilled Customer Service Representatives to join our team. As a Customer Service Representative, you will play a key role in delivering exceptional customer service and driving sales growth.This role involves working with a dynamic team to achieve sales targets and maintain high levels of customer satisfaction. Key responsibilities...
-
Customer Service Representative
4 days ago
Melbourne, Victoria, Australia beBee Careers Part timeAbout the Role">We are looking for a highly skilled Customer Service Representative to join our team and provide exceptional service to our customers. As a key member of our customer-facing team, you will be responsible for handling inbound and outbound calls, processing orders, supporting sales representatives, and working closely with manufacturing and...
-
Customer Service Representative
4 days ago
Melbourne, Victoria, Australia beBee Careers Full timeWe are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for guests and will be responsible for providing exceptional customer service and support.ResponsibilitiesProvide excellent customer service and supportRespond to guest inquiries and resolve issuesCollaborate with...
-
Customer Service Representative
5 days ago
Melbourne, Victoria, Australia beBee Careers Full timeJob DescriptionWe are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service by responding to customer inquiries and resolving issues in a timely and professional manner.The ideal candidate will have strong communication and problem-solving...
-
Customer Service Representative
3 hours ago
Melbourne, Victoria, Australia Kirbyhvacr Full timeJob Title: Customer Service RepresentativeKirby HVAC&R is a leader in the Australian refrigeration & HVAC industry. As a leading HVACR wholesaler, we support our customers with their air-conditioning, commercial, and industrial refrigeration needs.We have an exciting opportunity for a Customer Service Representative to join our Sunshine West team.We are...
-
Customer Service Representative
1 week ago
Melbourne, Victoria, Australia beBee Careers Full timeAbout the Role:We are looking for a skilled and enthusiastic Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, responding to customer inquiries, and resolving any issues that may arise. You will also be required to maintain a high level of product...
-
Customer Service Representative
1 week ago
Melbourne, Victoria, Australia beBee Careers Full timeThis role offers a unique opportunity for a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Respond to customer inquiries in a timely and professional mannerResolve customer complaints and concerns in a fair and...
-
Customer Service Representative
2 weeks ago
Melbourne, Victoria, Australia Bupaoptical Full timeCustomer Service OpportunityWe are seeking a highly motivated and organized Customer Service Representative to join our team at Bupa's Medical Visa Services Centre at Docklands. As a Customer Service Representative, you will be the first point of contact for customers undergoing medical assessments for their visa applications.Your key responsibilities will...
-
Customer Service Representative
7 days ago
Melbourne, Victoria, Australia beBee Careers Full timeJob DescriptionWe are seeking a skilled and friendly individual to join our team as a Customer Service Representative. In this role, you will be responsible for greeting guests, taking orders, and processing payments in a fast-paced environment.As a Customer Service Representative, you will also be expected to prepare drinks and food, communicate effectively...
-
Customer Service Representative
3 days ago
Melbourne, Victoria, Australia beBee Careers Full timeJob DescriptionWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service by promptly responding to inquiries with a touch of professionalism and attention to detail.Your Key ResponsibilitiesProvide personalized customer service by...
Customer Service Representative
4 weeks ago
Melbourne, Australia
Customer Service Representative - Turkish Speaking
Passionate about Customer Service? Join our Turkish speaking team and make a difference in the world of online casinos
What you will do:
As a Turkish speaking customer service representative, you'll be the friendly face of our online casino, responsible for building and maintaining relationships with our amazing players. Your main goal is to provide exceptional service and personalised attention, ensuring that our customers feel valued and well taken care of. You'll be the go-to person for addressing their needs, resolving any issues they may encounter, and ensuring their overall satisfaction. Whether it's answering their questions or assisting them with any challenges, you'll be there every step of the way to ensure a smooth and enjoyable experience. And get this, you'll be doing it all through chat
Your Squad:
Our team is all about good vibes and working together like a tight-knit crew. We create a warm and inclusive environment where everyone feels welcome. We are looking for friendly, outgoing folks who know how to give exceptional customer service. If you've excelled in customer-facing roles, we want you on our team
Work Schedule: The online casino world never sleeps, and that's why we've crafted a rotating roster that allows us to deliver top-notch service to our global players across multiple time zones. We understand the importance of work-life balance, so we provide you with your roster 4 weeks in advance to give you plenty of time to plan your life outside of work. An example of the roster is below:
Morning: 7am - 3pm (Office Based)
Afternoon: 3pm - 11pm (Office Based)
Overnight: 11pm - 7am (Home Based)
*Please note roster is subject to change, and you may be required to work public holidays.
Who are we?
At Easygo, we proudly stand as the exclusive service provider to a powerhouse of brands within the iGaming industry, including Stake.com, Kick.com, and Twist Gaming.
Stake is the world's largest crypto casino, leading the industry with a seamless online casino and sportsbook experience. Level up your online entertainment with Kick.com, the vibrant live streaming platform, which connects millions of gamers and content creators worldwide. All alongside the innovative game design studio, Twist Gaming, which takes creativity to new heights by crafting cutting-edge and captivating games. Our commitment to placing our clients and their communities' entertainment at the forefront of everything we do has solidified us as the ultimate online service provider for entertainment companies.
Headquartered in the beautiful city of Melbourne, our growth has been remarkable. From humble beginnings to a thriving workforce of 270+, we've expanded not only in numbers but in ambition.
Main Duties and Responsibilities:
- Respond to customer inquiries and requests in a timely and professional manner via chat.
- Resolve customer issues and complaints, offering solutions and following up to ensure satisfaction.
- Respond to customer inquiries in both English and Turkish, with fluency in both languages.
- Keep up-to-date with product information and company policies to assist customers accurately.
- Maintain customer data and communicate effectively with internal teams as needed.
- Continuously strive to improve the customer experience by providing feedback and suggestions for process improvements.
- Work a shift pattern 24/7 across 365 days.
It would be a bonus if you also had (Desirable skills):
- Sports & Gambling knowledge advantageous.
- Cryptocurrency knowledge would be advantageous.
- Proficient with Google Suite (Drive, Spreadsheets, Docs), Slack & Intercom.
- Australian work rights are preferred.
Some of the perks of working for us:
- EAP access for you and your family.
- Access to over 9,000 courses across our Learning and Development Platform.
- Two full-time baristas who will make your daily coffee, tea, or fresh juice
- Daily catered breakfast.
- Massage Wednesdays - we get professionals to do this
- Team lunches and happy hour in the office from 4pm on Fridays.
- Fun office environment with pool tables, table tennis, and all your favorite gaming consoles.
- Help yourself drinks fridges and snack shelves.
"We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant."
We believe that the unique contributions of everyone at Easygo are the driver of our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experiences, we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. We are passionate about providing a workplace that encourages great participation and an equal playing field, where merit and accomplishment are the only criteria for success.
Apply for this job#J-18808-Ljbffr
