
General Manager
3 weeks ago
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Base pay rangeA$160,000.00/yr - A$175,000.00/yr
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For over three decades, Hear and Say has been internationally recognised as a world-leading, award-winning organisation delivering a unique model of care that supports individuals with hearing loss and/or speech and language issues. Through early intervention, audiology, speech therapy, hearing screening, social skills programs, research and professional training, Hear and Say empowers individuals to listen, speak, and thrive in everyday life. We demonstrate life-changing impact of these specialised services.
With 7 centres across Queensland and telehealth services supporting rural, remote and regional communities, Hear and Say continues to innovate, expand and challenge the status quo striving to embrace new opportunities that improve the lives of clients across the state. Recent changes to the organisation have resulted in the creation of this critically important new role. of General Manager Clinical Services to lead the clinical teams into the future.
About the Role
As a critical Executive team member, reporting to the CEO, you will provide strategic leadership and operational oversight of all clinical services, including Speech Pathology, Listening and Spoken Language, Audiology, and Hearing Screening.
As General Manager:
- Lead and inspire a multidisciplinary clinical workforce across Queensland.
- Drive clinical governance and risk management to ensure the highest standards of safe, person-centred care.
- Develop innovative, sustainable service models that expand access and impact.
- Partner with the CEO to grow Hear and Say's reach—doubling revenue and centres in the next five years.
- Embed a strong culture of excellence, collaboration, and continuous improvement.
- Build and maintain strong relationships with key stakeholders including government, funders, donors, and sector partners.
This is a unique opportunity to make a profound difference in the lives individuals, families and communities, while shaping the future of an internationally recognised organisation.
About You
You are an inspiring and strategic leader with experience driving clinical services in complex healthcare environments. You bring:
- Proven senior leadership experience in health, disability, or related services.
- Strong expertise in clinical governance, risk management, and service reform.
- Financial acumen and ability to manage budgets while achieving growth.
- A record of workforce development, team engagement, and succession planning.
- Excellent communication and stakeholder management skills.
- Relevant tertiary qualifications (postgraduate preferred) in health administration, management, or a clinical field.
- Membership with Speech Pathology Australia, Audiology Australia, or an equivalent discipline.
You are values-driven, courageous in leading change, and committed to creating lasting impact for individuals, families, and communities.
Why Join Hear and Say?
- Be part of a world-leading, award-winning organisation with a proud history and bold future.
- Lead a passionate, skilled team making life-changing differences every day.
- Play a key role in expanding services across Queensland and beyond.
- Enjoy a supportive, collaborative executive team culture.
- Competitive remuneration package and opportunities for professional growth.
If you're ready to take on a career-defining leadership role and help Hear and Say open worlds for individuals and families, we would love to hear from you.
Initial enquires can be made to either Brendan Logue 0411 736 745 or Peter Murphy 0429 703 234.
Applications close September 05 - Click the button below to apply.
Seniority level- Seniority levelDirector
- Employment typeFull-time
- Job functionManagement, General Business, and Health Care Provider
- IndustriesNon-profit Organizations and Health and Human Services
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