Assessor - Clinical Aged Care (Hervey Bay)

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Suncare is committed to "Making People's Lives Better". We do this through providing innovative personal solutions that support people to live their life, their way. We are a Queensland based not-for-profit community services organisation and as a values-based organisation we want our staff to reflect the values that we live by:

Innovative | Inclusive | Agile | Respectful | Authentic | Collaborative | Empathetic

Our customers are at the heart of everything we do and the experience they enjoy is critical to the success of our organisation. Every day, Suncare employees are making a difference to real people and making people's lives better.

The role

As an Assessor – Clinical Aged Care you will conduct comprehensive assessments using the Integrated Assessment Tool (IAT) to evaluate and determine the needs of our customers seeking home support services. You will then develop personalised support plans and assist in the connection of relevant service providers, to help enable customers to retain their independence.

The role is offered as a permanent, full-time opportunity (Monday to Friday) with travel in the Hervey Bay region required in meeting with customers and stakeholders. If you are seeking a Part-Time or Casual arrangement, there is also flexibility for this with either a minimum 3 days per week or reduced daily hours across 4 or 5 days.

More about the role

Reporting to the Team Leader – Assessment Services, you will perform your duties in accordance with applicable legislation and the duties include:

Collaborating and communicating with customers, carers, families, representatives and other service providers, as appropriate, in the aged care planning process.

Undertaking and reviewing personalised support plans, effectively managing changing customer and carer needs with their consent, ensuring service recommendations are consistent with the Delegate decisions.

Identifying customers' formal and/or informal respite support and arrangements.

Developing an Emergency Care Plan if the customer does not have one in place.

Referring for services, assessing complexity and the risk of vulnerability, and assisting with linking support, reablement and short-term case management.

Participating in clinical supervision, and undertaking a variety of administrative functions, including report writing and correspondence preparation.

About you

We want our customers to have a great experience and as such you will have exceptional customer service skills and proven ability to form positive relationships with community members and stakeholders. You will also possess:

Tertiary qualification in a health-related discipline (e.g. Registered Nurse, Physiotherapist or Social Worker).

Current unrestricted AHPRA registration or part of, or eligible to be part of, a relevant professional association.

Minimum of one year demonstrated experience directly delivering services in aged care settings and/or to aged persons (such as geriatric evaluation, rehabilitation, palliative care, community nursing)

Knowledge or experience in conducting home assessments or risk assessments for vulnerable people, including the application of sensitivity for customers from diverse backgrounds and/or mental health conditions.

Demonstrated ability to communicate clearly and effectively with customers with hearing loss, other sensory loss and/or cognitive impairment.

Experience in undertaking assessments of customers with dementia who have responsive behaviours.

Adaptability and flexibility to be able to respond to changing task requirements in a positive way, and you embrace current and new technologies.

Willingness to use own registered and insured vehicle for work purposes, and a valid Driver's Licence.

Current First Aid and CPR Certificate, and evidence of the most current influenza vaccination.

What we offer

At Suncare our people really are our greatest asset. We offer:

Not for profit salary packaging benefits

Comprehensive induction plus ongoing training and development

Advanced technology to support you in your role

Flexible working options

A friendly, supportive team environment that values all voices

Fitness Passport and health and wellbeing programs

Employee Assistance Program

Career progression opportunities in a rewarding, growth industry

And this position is eligible for QLeave

Apply now

Ready to join our team of over 750 staff and 175 volunteers? Please apply by including your resume and a cover letter outlining why you would be a great fit for this role.

As part of the recruitment process, you may be requested to undertake background checks such as criminal history, pre-employment medical, demerit point/driving history and reference checks.

We collect, use, disclose, store, secure, manage and dispose of your personal information in accordance with the Australian Privacy Principles and our Privacy Policy. To see a copy of the privacy policy or to learn more about Suncare please visit our website http://www.suncare.org.au

Applicants may be requested to disclose any pre-existing illness or injury with may impact on their ability to perform the advertise role. Details are available in section 571 of the Workers Compensation and Rehabilitation Act 2003.

Suncare is an equal opportunity employer.

Salary match Number of applicants Skills match

Your application will include the following questions:Do you have a current Australian driver's licence? How many years' experience do you have as a Home Support Assessor? Do you have a current Police Check (National Police Certificate) for employment? Do you own or have regular access to a car? Which of the following statements best describes your right to work in Australia? Are you currently registered with the Australian Health Practitioner Regulation Agency (AHPRA)? How much notice are you required to give your current employer? Which of the following First Aid accreditations do you currently hold? Do you have any pre-existing illness, injury, medical condition or allergy which may impact on your ability to safely perform the inherent requirements of the position(s) for which you have applied? What is your minimum base salary or hourly rate of pay (excluding superannuation)? Do you consent to having criminal history checks and potentially driver's demerit point and traffic history checks conducted if your application is progressed to the background check stage of the recruitment process?

Suncare has been making a positive impact in Queensland for more than 50 years by providing innovative and personalised in-home care, allied health, and clinical services.

We want individuals to help continue this legacy and be part of our growth.

Our staff enjoy coming to work for the following reasons:

Your team will constantly trial new ways to support customers.

We advocate for change.

We are leaders and innovators in person-centred care.

If you're a dedicated and compassionate individual and want to make a meaningful impact in a career that will be life changing and fulfilling, we want you.

Suncare has been making a positive impact in Queensland for more than 50 years by providing innovative and personalised in-home care, allied health, and clinical services.

We want individuals to help continue this legacy and be part of our growth.

Our staff enjoy coming to work for the following reasons:

Your team will constantly trial new ways to support customers.

We advocate for change.

We are leaders and innovators in person-centred care.

If you're a dedicated and compassionate individual and want to make a meaningful impact in a career that will be life changing and fulfilling, we want you.

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

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