Guest Service Agent

Rydges is part of EVT, a proudly Australian-owned company with over 100 years' experience in hospitality, entertainment and leisure in Australian & New Zealand. Our hotels stretch from Sydney to Queenstown to Perth and each is locally inspired, just like our team, our customers and you. We're for making the day better. We include. We nurture talent and promote internally.

About the role

Rydges Bankstown is a 120 room 4 star hotel fronting the Hume Highway in Bass Hill. This modern hotel is a 14-minute walk from Dunc Gray Velodrome, 2.9 km from Bankstown Airport and 9 km from Warwick Farm Racecourse.

Featuring a restaurant, bar, outdoor pool and conference facilities Rydges Bankstown is looking for a fun and enthusiastic Guest Services Agent to join our dynamic and successful front office team

As a Guest Service Agent you will be responsible for the day-to-day operations of a busy front desk.

You will possess the following skills:

• Minimum one year of hotel front office experience
• Experience with Opera, or similar hotel PMS
• The flexibility to work a rotating roster of AM, PM and Overnight shifts, as well as weekends and public holidays
• A willingness to go above and beyond for all of our guests
• The ability to work in a strong team environment
• The ability to show initiative
• A friendly and outgoing personality
• The ability to work well in a high pressure environment
  
• Renowned for our refreshingly local, down-to-earth experiences.
• Incredible team member discounts from your first day on-the-job.
• 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.
• $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
• Awesome winter and summer savings and discounts at Thredbo.
• Rapidcareer growth opportunities through our EVT network.
• Local community involvement, volunteering and charitable giving.
• Australia and NZ's largest and most diverse experiences company.

If you're interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here https://www.evt.com/elevate/careers/.

Salary match Number of applicants Skills match

Your application will include the following questions:

• How many years' experience do you have as a guest services agent? Which of the following statements best describes your right to work in Australia? How much notice are you required to give your current employer? Do you have customer service experience? Are you available to work public holidays? How many years' experience do you have in the hospitality & tourism industry? Do you have a current Australian driver's licence? Do you own or have regular access to a car?

We believe in peace of mind travel. For us, that means connectivity, quality and comfort. We know you have people to see and places to go, that's why our hotels and resorts are located in prime positions: city hearts, business centres and inspired natural retreats.

With everything you need, right where you need it, at Rydges we've perfected simple comforts. So when you've finished exploring, negotiating, debating and discovering – we'll be ready to help you rest up and unwind.

Source: This is an extract from the company's own website.

Welcome to Rydges

We believe in peace of mind travel. For us, that means connectivity, quality and comfort. We know you have people to see and places to go, that's why our hotels and resorts are located in prime positions: city hearts, business centres and inspired natural retreats.

With everything you need, right where you need it, at Rydges we've perfected simple comforts. So when you've finished exploring, negotiating, debating and discovering – we'll be ready to help you rest up and unwind.

Source: This is an extract from the company's own website.

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