Service Operations Coordinator

2 weeks ago


Burnie, Tasmania, Australia Department for Education, Children and Young People Full time

This is a Department built entirely for children and young people and their communities. Our ultimate goal is to work together to ensure that every child and young person in Tasmania is known, safe, well and learning.

The child is at the centre of everything we do and the way we do it.

What We're Offering

  • We are a child-safe, values-based organisation
  • Access to Professional Development fund, in-house and external training, supervision, and career development
  • Starting salary recognition of further study and experienced practitioners

About The Role

The Service Operations Coordinator provides operational and workforce support to the Regional Manager Child and Family Support Services, ensuring effective service delivery across their designated region.

The role leads recruitment and establishment processes, supervises key staff, and supports workplace health and safety, governance, and stakeholder liaison activities.

It plays a key part in service continuity and leadership, workforce stability, continuous improvement, and the coordination of operational and resource-related functions.

Period of Appointment

Ongoing - ASAP start date

Applicants should be aware that for twelve (12) months from the date of publication, this selection process may be used to fill any subsequent full-time or part-time vacancies in accordance with Employment Direction 1.

Hours per fortnight

76 hours per fortnight

Essential Requirements
  • Current Tasmanian Registration to Work with Vulnerable People (Registration Status – Employment)
  • Satisfactory completion of an approved allied health professional tertiary qualification/program of study and registered with the relevant National Board or, in the case of self-regulated allied health professions, eligible for membership with the relevant professional association
  • The Head of the State Service has determined that the person nominated for this job is to satisfy a pre-employment check before taking up the appointment, on promotion or transfer. The following checks are to be conducted:

1 Conviction Checks In The Following Areas
  • crimes of violence
  • sex related offences
  • serious drug offences
  • crimes involving dishonesty
  • serious traffic offences

2 Identification check

3 Disciplinary actions in previous employment check

Desirable Requirements
  • Experience working in child safety, youth justice, or family support service environments
  • Qualification in public administration, management, human services, or a related field
  • Driver's Licence

Statement of Duties and a reference guide to assist with applying online:

Statement Of Duties (PDF)

Statement Of Duties (DOCX)

Information for Applicants (PDF)

How To Apply

Electronic submission of application is preferred, please click the blue 'Apply Now' button.

Applicants Should Include
  • a 1–2 page short form application outlining your experience, skills and knowledge as they relate to the Statement of Duties, and
  • a resume that contains relevant personal details and work history.

Please note that we do not require a separate statement addressing the selection criteria.

All applicants are required to supply a valid email address with their application for the purposes of email communication.

The cost associated with obtaining a Tasmanian Registration to Work with Vulnerable People (Registration Status - Employment) is the responsibility of the individual.

Applications should be made via the Apply Now button and submitted online by 11.30pm AEDT on the advertised closing date.

Should you have any difficulties regarding applying for this vacancy online, please contact Department for Education, Children and Young People, HR Recruitment and Employment via phone +61 3 6165 6285 or email recruitment@decyp.tas.gov.au.

Applicants needing more information are encouraged to request specific details of the vacancy from the Contact Person.

Name: Lisa Petersen

Title: Regional Manager, Child and Family Support Services

Phone: 0418 901 783

Email: anna-lisa.petersen@decyp.tas.gov.au
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