Relief Park Managers

3 weeks ago

Gold Coast, Queensland, Australia Belgravia Leisure Full time

QLD, Belgravia PRO Ocean Beach Tourist Park - Miami 4220

  • Experienced management team
  • Casual position, possibility of a permanent role

An exciting opportunity to manage a holiday park in the beautiful Miami, Gold Coast QLD

The Role

We are currently recruiting for an experienced management team, who are highly customer focused, commercially minded, and capable of driving business development while engaging with guests and the local community to deliver exceptional visitor experiences. Relief Managers must have a commercial mindset, be flexible, and enjoy working with guests and onsite staff.

The ideal management team will also assist with grounds maintenance and greeting/checking in guests at reception. Grounds work is physically demanding and includes responsibilities for park cleanliness and amenity maintenance. Please note: no pets are allowed on the property as per council regulations.

If you have availability to assist every second Wednesday to Sunday, we would love to hear from you

Success candidates must be available to work a 5-day consecutive fortnight, including weekends. This park is a charming beachfront location in Miami, Gold Coast. You must have your own van or setup, with the possibility to leave your van onsite during your working period.

Responsibilities Include

  • Managing all business operations and guest experiences
  • Being hands-on with a positive attitude
  • Problem-solving in a fast-paced environment
  • Fitting within established guidelines with flexibility
  • Leading and supervising small teams
  • Being accountable for financial outcomes
  • Achieving KPI targets

A strong Australian-based support office and local management teams support our park managers and relief managers in WHS, legislation, IT, and HR, allowing onsite teams to focus on guest satisfaction.

Selection Criteria

  • Energetic, enthusiastic, and hands-on approach
  • Proven experience in a similar role
  • Outstanding customer service skills
  • Familiarity with RMS 9+ computerised booking system and good computer skills
  • Willingness to learn and apply our systems and processes
  • Strong communication, organisation, administration, and management skills
  • Ability to interact professionally with stakeholders
  • Availability to work across a seven-day roster, including public holidays, weekends, early mornings, and evenings
  • Ability to liaise effectively with existing onsite managers
  • Grounds person must be willing to undertake strenuous tasks around the park

The Company

BelgraviaPRO specializes in managing tourism properties, from campgrounds to large-scale tourist parks. We offer exciting, flexible, and lifestyle-focused careers in park management.

If you are passionate about customer service and see the tremendous opportunity these roles offer as a Relief Park Manager, we want to hear from you

We value diversity and encourage applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse backgrounds, all ages and genders, LGBTIQA+ individuals, and people with disabilities.

We are committed to a child-safe environment. Successful applicants will need to obtain a national police check and a Working with Children check.

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