Despatch Clerk

At NEPEAN, we are proud to be Australia's leading privately owned engineering, mining services, and industrial manufacturing organisation. We have unique capabilities to deliver high-value, innovative, and sustainable solutions for the world's leading mining, construction, and transport companies. Over the last 40 years, hard work, technical credibility, and a willingness to tackle very difficult projects have earned NEPEAN an enviable reputation.

Today, our organisation employs 2000 people across six continents and distributes products to more than 65 countries.

NEPEAN Building & Infrastructure is part of the NEPEAN group, which includes leading iconic Australian brands such as Galintel, Weldlok, and Galserv, servicing various industries.

Grating Tasmania (a branch of Weldlok) is looking for a solutions-focused Despatch Officer responsible for the despatch and receiving of goods within the workshop. This full-time position is based in Derwent Park, TAS.

Your daily duties will include, but are not limited to:

• Scheduling transport for deliveries and pickups, ensuring DIFOT is met.
• Completing all despatch dockets and ensuring con-notes are accurate.
• Communicating with the Customer Service team and providing updates on delivery schedules.
• Raising issues related to stock delivery with the Operations Manager and Customer Service staff, and working collaboratively to resolve them.
• Contributing to process improvement by identifying inefficiencies and implementing solutions.

This position is ideal for someone who has experience in warehouse or manufacturing roles and is comfortable engaging with customers in a friendly and professional manner. The candidate will also have:

• Minimum 2 years of experience in a customer service or transport scheduling role.
• Successful completion of School Certificate or equivalent.
• 3-5 years of experience in a customer service role, preferably in manufacturing or trade environments.
• Strong communication skills and the ability to collaborate effectively with stakeholders.
• Exposure to building, construction, manufacturing, or other industrial backgrounds is highly advantageous.

• A flexible and supportive workplace.
• Opportunities for career development within the NEPEAN group for motivated individuals.
• A collaborative and supportive environment.

In return for your energy and enthusiasm, you will receive training from our experienced team, be part of a great working environment, and have access to excellent career opportunities.

If you're ready for your next challenge, please click on "Apply Now" and submit your interest today