Day Data Center Technician- Electrical

Overview

Day Data Center Technician- Electrical (Sydney) role at CBRE Asia Pacific.

You will be working at a client's site full time: Huntingwood - Sydney.

About CBRE Data Center Solutions

CBRE Data Center Solutions (DCS) is a global leader in delivering integrated real estate, facilities, and technology solutions across the entire data centre lifecycle. Our team brings deep expertise across all DCS service lines, combining capital markets insight with technical excellence to unlock value for data centre owners, occupiers, and investors worldwide.

What You'll Do
Operational

• Responsible for ensuring that maintenance activities within the buildings are being carried out with due regard to Health and Safety, business risk and maintaining the 100% uptime criteria
• Responsible for maintaining excellent standards of response to Asset performance, completion of assigned work and ensure any abnormal operating conditions and housekeeping issues are dealt with proficiently
• Carry out routine planned preventative maintenance tasks as required within and across HV and LV distribution systems, associated plant / equipment and HVAC mechanical cooling / heating systems as determined by the CMMS system's work orders
• Monitor BMS for running and alarm conditions when required
• Building walk-rounds, taking meter readings from UPS, PDU's and other electrical equipment to monitor capacity
• Investigate faults, identify root causes, and effect remedies
• Prepare accurate / timely service/incident reports as required
• Ensure corrective / repair works are carried out in accordance with current regulations
• Assist when/where required with equipment installation works and asset data capture
• Participate in emergency call out roster providing cover for weekend and team member absences, as required
• Develop a comprehensive understanding of the building(s) infrastructure and their layouts, functions, and complexities
• Deliver effective communication through advice, review, leadership and direct contribution to team meetings, briefings, correspondence, monthly and ad-hoc reporting, as appropriate
• Be a point of contact during significant events or multi-discipline technical escalations occurring within the specified sites
• As necessary, participate in any business continuity plans the team may be involved in
• Ensure data centre operations and CBRE business policies and processes are complied with at your sites i.e., effectively communicated, implemented, and adhered to within the contract
• Ensure a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts. Ensuring contractually agreed SLAs and KPIs within the Scope of Works (SOW) are met and necessary record retention demonstrating adherence
• Manage contractors/suppliers to ensure maintenance, repairs, and operations are to a high standard and in line with maintenance agreements/SLAs
• Promote and maintaining the core Values of CBRE and ensure the professional image of CBRE is presented onsite at all times
• Manage other tasks as directed by the client
• Escalate relevant matters to superiors as soon as practically possible
• Provide relief to the Shift Lead during their absence

People

• Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment, recognition/reward, and appraisal systems
• Functional on boarding of new employees and facilitation
• Culture carrier and promotes best practice
• Customer Relationship Management - Maintain positive relationship with the Clients/Customers
• Hold team members accountable to performance standards, managing, understanding, and addressing any underperformance appropriately
• Participate in work related team meetings and activities as required
• Actively promote teamwork within the team, contract, and business

Quality and Safety

• QHSE - Responsible for administrative tasks related to QHSE
• Reporting and management of work management system
• Logging hazards & customer feedback on the QHSE Management Portal
• Logbook's compliance
• Maintaining compliance with all mandatory training

Others

• Receiving supplier quotes and uploading onto the internal system for client approval
• Constantly improve quality, service, and efficiency
• Process improvement
• Being a person who can be turned to for expert knowledge, advice, or reliable performance, especially in a crucial situation

Essential
What You'll Need

• Must understand all the associated safety code related requirements relative to providing the service. Experience with Health and Safety Risk Assessments and Control Measures
• Experience of maintaining critical & temperature control conditioned environments
• Detailed understanding and experience of the electrical and mechanical systems used in a data center environment, including Feeders, Transformers, Generators, Fuel Systems, Switchgear, UPS systems, Battery banks, ATS/STS units, PDU/PMM units, Air handling units, chilled water systems, Fire Alarm systems, and Fire Suppression systems (pre-action sprinklers).
• Prior exposure to maintenance scheduling and subcontractor management and supervision
• Strong understanding of ticketing or workflow management systems and tools
• Experience of managing escalation and emergency issues
• NSW Electrical License is required. Minimum Certificate III Electrotechnology Electrician
• Good building services knowledge
• Good Customer relationship skills
• Working knowledge of "Permit to work" systems
• Understand and interpret technical drawings / processes
• Experience of CMMS and BMS systems
• Unless otherwise advised, CBRE data centre sites require Australian Citizenship and on request from our customers participating in a government clearance process and holding a government clearance up to NV1 is required

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