Senior End-User Computing Engineer

2 days ago


Adelaide, South Australia DXC Technology Full time
Overview

DXC Technology (NYSE: DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We operate in more than 70 countries, speak multiple languages and work with over 6,000 customers on almost every continent. We use the power of technology to deliver mission critical IT services that move the world.


DXC provides IT managed services and solutions that help our customers do things faster and smarter and provide them with sustainable competitive advantage. We help customers take advantage of key technology trends that are shaping the business landscape and get ready for what comes next. At DXC we pride ourselves on delivering excellence in everything we do.


Responsibilities
  • Provide Level 3 support to government clients, resolving complex incidents and delivering a high standard of technical service
  • Deploy and manage Modern Device Management (Intune / Azure AD) solutions across government-aligned environments, ensuring adherence to security and compliance frameworks
  • Administer and support SCCM for SOE imaging, patch management, application deployments, and detailed reporting
  • Package and test applications (MSI, IntuneWin, App-V if required) in compliance with government security baselines
  • Develop PowerShell scripts and automation tools to streamline administrative tasks and system maintenance
  • Maintain Group Policy Objects (GPOs) and Active Directory structures in line with security standards such as ISM, Essential Eight or internal hardening requirements
  • Utilise Nexthink or similar DEX (Digital Employee Experience) tools for analytics, monitoring and proactive remediation
  • Liaise with government stakeholders and security teams to ensure technical changes meet compliance and change governance requirements
  • Support audit, security review and reporting processes as part of client obligations
  • Contribute to EUC roadmap projects such as Windows 11 uplift, SOE compliance refresh, Autopilot implementation and secure remote access initiatives

Essential Skills & Qualifications
  • 3–5+ years' experience in enterprise or government IT environments providing EUC / Infrastructure support
  • Strong expertise in Intune / Azure AD, including Conditional Access, compliance policies and secure device provisioning
  • Proven experience with SCCM in large-scale desktop fleets
  • Advanced PowerShell scripting and automation capabilities
  • Experience working with government security standards (e.g. ASD Essential Eight, ISM, PSPF, SOE baselines)
  • Solid knowledge of Active Directory, GPO design and Windows 10/11 configuration in a secure enterprise context
  • Application packaging skills and familiarity with enterprise change control processes
  • Proven experience delivering Level 3 support and handling escalated issues professionally
  • Australian Citizenship (mandatory) with ability to obtain or maintain Baseline or NV1 clearance

Highly Desirable
  • Prior experience supporting state or federal government departments
  • Experience with Nexthink, ServiceNow, or other asset/incident management platforms
  • Exposure to SOE development, Autopilot, or zero-touch deployment projects
  • Understanding of ITIL practices, especially within a government service delivery environment
  • Microsoft or ITIL certifications (e.g. MS-102, AZ-104, MD-102, ITILv4)

What You'll Gain
  • Exposure to secure, large-scale government environments and critical technology programs
  • Opportunity to be part of a team delivering modern workplace solutions to public sector clients
  • Ongoing professional development, training, and certification opportunities
  • A collaborative, security-focused engineering culture within a respected enterprise provider.

Details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Engineering and Information Technology
  • Industries: IT Services and IT Consulting

Location: Adelaide, South Australia, Australia


Recruitment fraud notice: DXC does not make offers of employment through social media networks and never asks for money or payments from applicants at any point in the recruitment process. More information on employment scams is available here.

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