Assistant Store Manager YEPPOON

2 weeks ago

Yeppoon, Queensland, Australia Telstra Full time
Overview

Telstra is hiring We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're about providing the best experience and delivering the best tech on the best network.

Our Yeppoon store is hiring an Assistant Store Manager to join their team on a Full Time basis. This is an opportunity to enhance your leadership skills, overseeing a retail team with a unique buzz and energy at Telstra within a dynamic team environment.

What we offer our team members

We have a tonne of great benefits here at Telstra, from thousands of training and career-growth opportunities, to exclusive discounts across hundreds of brands and partners.

  • Store performance-related commission
  • 30% off Telstra services
  • Telstra mobile and Sim card
  • Exclusive discounts and offers across 240 brands and partners
  • 16 weeks paid parental leave for primary and secondary carers
Key responsibilities
  • As an Assistant Retail Store Manager, work closely with the Store Manager to coach and grow the team.
  • Coach retail consultants to success, ensuring they are driven and energized to reach and exceed store targets.
  • Oversee induction of new team members.
  • Coach the store team to meet (and exceed) store targets.
  • Support the team with customer query escalations.
  • Be the Store Manager's right-hand person, stepping up to act as Store Manager when needed.
  • Execute business initiatives in store to meet financial and customer key metrics.
  • Lead from the front to motivate the team and foster an engaging store culture.
  • Organise the store floor and the team\'s work schedules to meet customer demand.
About you
  • You have previous experience in a retail leadership / assistant management role.
  • You can energise and drive a retail team to exceed sales targets and KPIs with demonstrated success.
  • You lead from the front and can influence and build rapport with a diverse team.
  • You can resolve customer issues and bring creative problem solving to the role.
  • You are an excellent communicator who can support the Store Manager in guiding the team through change.
What\'s next?

After you\'ve submitted your application, the next step is a video assessment supported by our partner Hire Vue. Please keep an eye out for the email to move your application along swiftly.

Why Telstra?

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity strengthens our team and enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and any reasonable adjustments needed to participate equitably during the recruitment process.


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