Responsive Maintenance Coordinator

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About Us

Community Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector. We are committed to addressing housing issues and supporting vulnerable populations by offering affordable and sustainable housing solutions to individuals and families in need. At CHL, our primary goal is to create safe, secure, and affordable housing options that empower individuals and families to thrive. With a focus on delivering high-quality service and outcomes, we manage over 11,000 new and existing properties across various communities. CHL is driven by a collaborative team culture where every member plays a vital role in achieving our mission.

The Role

Reporting to the Asset and Facility Manager, this role will support and mentor our responsive maintenance team and work alongside the Housing services team to provide a high quality service and well maintained properties for CHL customers. You will provide advice and support in the management of CHL's asset base, ensuring a high level of consistency and service is achieved in the application of the organisation's asset policies, plans, procedures and standards.

Key Responsibilities Include But Are Not Limited To

• Liaise, work with, and where necessary manage contractors to ensure KPIs are met
• Oversee responsive maintenance budget and coordinate financial and administrative tasks to CHL standards, such as reporting, complaints, compliance, quality and accountability requirements
• Effectively manage responsive maintenance team including performance and compliance requirements, appraisals, supervision and development
• Ensure timely and accurate data collection and reporting in accordance with contractual requirements, performance indicators, legislation and CHL reporting guidelines
• Act as a point of escalation and decision making
• Oversee and participate in asset management projects and work assignments

About You

You will have a good understanding and appreciation of the importance of responsive and efficient asset management for the community. In addition, to be successful for this role, you will have:

Essential Criteria

• Relevant tertiary qualification (desirable)
• Minimum of 3 years experience in a supervisory role/leading a team
• Strong work ethic, willingness to learn, and a caring and empathetic nature
• Confidence in liaising with various stakeholders including vulnerable people
• Previous experience working on MS Office programs including Excel
• Ability to compose professional correspondence via email to internal and external stakeholders
• Sound knowledge and application of WHS practices
• Green/White WHS Construction Induction Card (or ability to obtain)
• A current driver's licence

Please note that satisfactory police check is required for all staff and those with client related responsibilities are required to provide a NDIS and Working with Children Check (WWCC).

As an equal opportunity employer, CHL works closely with people from a diverse range of backgrounds. CHL acknowledges the traditional Aboriginal owners of country throughout Australia and we pay our respects to them, their culture and their Elders past and present.

How to Apply

To apply online, please click on the appropriate link. To be considered applicants must respond to the application questions and submit a cover letter and resume. For a confidential conversation about the position please contact Aaron Long, Asset and Facility Manager, aaron.long@chl.org.au or 03 6323 7219.

We look forward to hearing from you.

• Mid-Senior level

• Full-time

• Management and Manufacturing

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