Customer Service Representative

2 weeks ago

Dandenong, Victoria, Australia InfraBuild Full time

At InfraBuild Steel Centre, we are seeking a Customer Service Representative to join our dynamic and close-knit team at our Dandenong South branch.

This customer-focused role involves collaborating with our Sales and Operations teams to ensure customers have a seamless and positive experience.

You will work primarily with customers via phone and email enquiries, Monday to Friday, offering an excellent opportunity for someone looking to expand their customer service and sales skills.

Key Responsibilities:
  • Processing cash sales, quotes, and orders efficiently
  • Nurturing and building strong relationships with customers
  • Identifying and maximising sales opportunities to drive business growth

We are looking for a candidate with a background in sales or customer service who possesses a keen eye for detail, excellent communication skills, and the ability to solve problems and offer customer solutions.

Requirements:
  • Experience in customer service, sales, and administration
  • Strong interpersonal and customer service skills, with the ability to build rapport with internal and external stakeholders
  • Excellent communication skills, with the ability to engage effectively with colleagues and customers alike

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