Transcription System Support Officer

3 weeks ago

Toowoomba, Queensland, Australia Darling Downs Hospital and Health Service Full time

Are you ready to make a difference with Darling Downs Health in Toowoomba? As a Transcription System Support Officer, you'll play a crucial role in ensuring our digital dictation system runs smoothly, supporting our dedicated healthcare professionals. Join us and be part of a dynamic team that values innovation, collaboration, and excellence in client service. Your contributions will directly impact the quality of care we provide to our community.

What Your Day Will Look Like….

In this role, you'll manage the flow of correspondence, ensuring all tasks related to the digital dictation system are efficiently handled. You'll provide vital support to users, resolving system issues and collaborating with clinical staff to optimize system performance. Additionally, you'll conduct training sessions to help users maximize the system's capabilities. Your efforts will foster a motivated and productive work environment, embodying the values of Darling Downs Health.

Let's talk about you

Our ideal candidate will be someone who can inspire the following:

  • Compassion – you will engage with others and demonstrate empathy, care, kindness, support and understanding.
  • Integrity – you are open, honest, approachable, equitable and consistent in everything we do.
  • Dignity – you treat others with respect, display reasonableness and take pride in what you do.
  • Innovation – you embrace change and strive to know more, learn more and do better.
  • Courage – you respectfully question for clarity and have the strength and confidence to Speak Up.

Why Us?

Darling Downs Health's (DDH) region is a large geographic area covering approximately 90,000 square kilometres across Southeast Queensland. We are one of the largest employers in the region, with a diverse team of more than 6,000 staff. We deliver frontline health services across our 30 facilities and care for nearly 300,000 people, support the birth of almost 3,000 babies and perform more than 15,000 breastscreens.

We offer rewarding career opportunities across a wide range of clinical and non-clinical areas throughout our health service and pride ourselves on providing a work culture that values and respects diversity in the workplace. We also believe that all our employees should be treated fairly, with dignity and with respect. DDH is committed to providing a safe, secure, supportive, and inclusive workplace.

Benefits
  • Competitive wages, salary packaging and leave entitlements
  • A diverse work culture
  • Career development
  • Professional development opportunities
  • Education opportunities, Study and Research
  • Paid parental leave
  • Employee Assistance Program (EAP)
  • Discounted Private Health Insurance
  • Fitness Passport
  • Work-Life Balance, Variety and Flexibility
  • Generous Salary Sacrificing

Next step….

Applicants are to apply online and supply the requested documentation.

Find out more about us

Work with Us | Rural

Work with Us | Toowoomba

#WorkDDHHS #therightfit

Occupational group Administration
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