Receptionist

4 weeks ago

Brisbane, Queensland, Australia Animal Welfare League Qld Full time
Not-for-Profit | Animal Care and Veterinary Services Award rate from $26.96 to $28.12 per hour

Join us and make a difference

At AWLQ, we're committed to creating a brighter future for animals in need and keeping pets and people together by providing lifesaving support and resources to people in need with companion animals.

About The Role

Are you looking for a rewarding career? Animal Welfare League Queensland (AWLQ) is currently looking for a part-time Rehoming Receptionist to join our Willawong Rehoming Centre for 4 -5 days a week, 25-37.5 hours. In this role, you'll support the Rehoming team in providing the highest level of customer service and care to our customers and their animals.

You'll be working with a team of highly skilled and passionate professionals under the banner of one of the most respected brands in animal welfare. If you are passionate about directly impacting animal welfare, we'd love to talk to you.

Key Responsibilities
  • Answer incoming calls with strong professionalism and accurate information.
  • Transfer calls to the relevant department.
  • Provide strong face-to-face customer service and facilitate appointment setting.
  • Facilitate the impounding and reclaiming of animals
  • Ensure the register balances are reconciled at the end of each day.
  • Assist with preparing invoices and other documentation, as well as document management.
  • Replacing merchandise in the Rehoming store.
  • Complete a variety of general administrative duties
  • Responsible for opening and closing the reception area and ensuring it is clean and tidy.
  • Comply with all OH&S guidelines to ensure high standards of personal care are maintained
  • Ensure issues are addressed and conflicts resolved with a high degree of customer support.
  • Answer a broad range of client questions associated with AWLQ and work in accordance with policies and procedures.

What are the minimum requirements for this position?
  • Current Driver's Licence.
  • Strong experience in a high-volume volume intensive customer service environment.
  • A minimum of 2+ years of experience in administrative and reception roles.
  • Intermediate Microsoft Office Suite and IT systems ability (minimum).
  • Weekend shifts required
  • Experience with Local Governments, particularly council local laws - Desirable
  • Police clearance check

To Be Successful In This Role, You Will Have
  • Strong communication and interpersonal skills combined with the ability to resolve customer issues.
  • Demonstrated affinity with animals.
  • Demonstrated ability to work well with all levels of the team and wider organisation.
  • Ability to work independently as well as effectively contribute in a team environment.
  • Strong attention to detail.

Who are we?

Founded in 1959, AWLQ has become a trusted leader in animal welfare. We provide a safe haven and second chance for close to 10,000 stray and homeless animals every year. To each one of these animals we welcome through our doors, a promise is made – to never euthanise a healthy, sociable, or treatable animal in our care. We work tirelessly every day to maintain this promise.

In addition to our shelter work, we are committed to keeping pets and people together by providing lifesaving support and resources to people in need with companion animals. We are known for our grassroots and innovative community-based animal welfare work, including our community vet clinics, Getting to Zero, Golden Hearts Seniors' Support Program, and the National Desexing Network.

Why should you join us?

At AWLQ we offer competitive pay and benefits, including access to an independent Employee Assistance Program, retail discounts, and vet discounts. Most importantly, every day you'll play an instrumental role in our lifesaving work.

Our mission is to unleash the potential in every team, and we know that teams perform best when they have passion. We are committed to building a culture where everyone has the opportunity to do meaningful work and is recognised for their efforts.

Equity

Diversity and inclusion are the principles guiding how we build our teams, cultivate our leaders, and build a culture of belonging where differences are valued.

Apply Now

About Us

AWLQ is one of Queensland's most dynamic and best-loved charities. Our organisation is the leader in the zero euthanasia movement nationally and is considered a national leader in animal welfare. AWLQ locally provides a safe haven for close to 10,000 stray and homeless animals each year, while also assisting other communities in saving homeless animals.

In addition to our shelter work, we are committed to keeping pets and people together by providing lifesaving support and resources to people in need with companion animals. We are known for our grassroots and innovative community-based animal welfare work including our community vet clinics, Getting to Zero, Golden Hearts Seniors' Support Program and the National Desexing Network.

Your IP address (18.68.29.71) has been logged. 384 Hits.
#J-18808-Ljbffr

  • Receptionist

    3 weeks ago

    Brisbane, Queensland, Australia Michael Hill Full time

    Join to apply for the Receptionist role at Michael Hill5 days ago Be among the first 25 applicantsJoin to apply for the Receptionist role at Michael HillDirect message the job poster from Michael HillAbout UsMichael Hill is a global omni-channel jewellery retailer with its Head Office right here in Cannon Hill, Brisbane. This is a modern, state of the art...

  • Receptionist

    3 weeks ago

    Brisbane, Queensland, Australia CBRE Global Workplace Solutions (GWS) Full time

    OverviewCBRE Global Workplace Solutions (GWS) partners with clients to uncover solutions tailored to their unique organizational needs and opportunities. By focusing on both short-term decisions and long-term strategies, CBRE GWS drives strategic business outcomes worldwide.Role DescriptionThis is a full-time on-site role for a Receptionist located in...

  • Receptionist

    3 weeks ago

    Brisbane, Queensland, Australia CBRE Global Workplace Solutions (GWS) Full time

    OverviewCBRE Global Workplace Solutions (GWS) partners with clients to uncover solutions tailored to their unique organizational needs and opportunities. By focusing on both short-term decisions and long-term strategies, CBRE GWS drives strategic business outcomes worldwide.Role DescriptionThis is a full-time on-site role for a Receptionist located in...

  • Medical Receptionist

    3 weeks ago

    Brisbane, Queensland, Australia Frontier Physiotherapy Full time

    Role DescriptionThis is a part-time on-site role for a Medical Receptionist located in Thornlands, QLD. The Medical Receptionist will be responsible for managing appointment scheduling, handling phone calls with proper etiquette, and performing general receptionist duties. The role also involves understanding and using medical terminology and operating in a...

  • Medical Receptionist

    3 weeks ago

    Brisbane, Queensland, Australia Frontier Physiotherapy Full time

    Role DescriptionThis is a part-time on-site role for a Medical Receptionist located in Thornlands, QLD. The Medical Receptionist will be responsible for managing appointment scheduling, handling phone calls with proper etiquette, and performing general receptionist duties. The role also involves understanding and using medical terminology and operating in a...

  • Experience Receptionist

    2 weeks ago

    Brisbane, Queensland, Australia Whites Hill Family Medical Full time

    The successful applicant will be working in a private practice approximately 20 to 30 hours per week and must be able to work alternating Saturdays from 8 am to 12.30 pm.We are looking for a mature receptionist who is courteous and professional and must have a minimum of 6 months experience as a general practice medical receptionist.Must be flexible with...

  • Receptionist

    2 weeks ago

    Brisbane, Queensland, Australia Real Estate Company Located In Gc And Bne Full time

    Receptionist (Fluent Chinese Speaker)**Responsibilities**:- Warmly greet and welcome visitors, providing them with excellent customer service.- Assist with general administrative tasks, including scheduling appointments, managing calendars, and organizing documents.- Handle incoming and outgoing mail, packages, and deliveries efficiently.- Maintain a neat...

  • Medical Receptionist

    2 weeks ago

    Brisbane, Queensland, Australia Jimboomba Pharmacy Medical Centre Full time

    Our Practice is a beautifully equipped, friendly family practice offering high quality medical care located in Jimboomba close to Brisbane.We are currently seeking an **Experienced General Practice Receptionist** to join our team. We are looking for confident Medical Receptionist who can demonstrate the ability to work autonomously and take responsibility...

  • Receptionist

    3 weeks ago

    Brisbane, Queensland, Australia Gardner Vaughan Group Full time

    OverviewJoin to apply for the Receptionist role at Gardner Vaughan Group (GVG).ResponsibilitiesFront Desk ManagementAdministrative SupportFacilities CoordinationEvents & Team SupportOnboarding SupportWhat You'll Bring (Qualifications)Previous experience in receptionist roleA friendly, outgoing disposition with excellent customer service skillsProfessional...

  • Receptionist

    3 weeks ago

    Brisbane, Queensland, Australia Gardner Vaughan Group Full time

    OverviewJoin to apply for the Receptionist role at Gardner Vaughan Group (GVG).ResponsibilitiesFront Desk ManagementAdministrative SupportFacilities CoordinationEvents & Team SupportOnboarding SupportWhat You'll Bring (Qualifications)Previous experience in receptionist roleA friendly, outgoing disposition with excellent customer service skillsProfessional...