Customer Advisor

4 days ago

Coffs Harbour, New South Wales, Australia NAB Full time
Overview

Branch Customer Advisor – Banking – Grafton

Join NAB to support customers in the Grafton branch with a focus on delivering quality, personalised banking experiences.

Responsibilities
  • Support NAB's Grafton branch by being the first point of contact for customers; place customer needs at the centre of everything you do.
  • Identify the most suitable products and services for customers, such as account opening, unsecured lending and banking transactions.
  • Demonstrate our Smarter Banking options (self-service and digital) to make banking simple, easy and secure.
What we're looking for
  • A passion for delivering quality, gold-class experiences for NAB's diverse range of customers.
  • A team player with a keen eye for detail to ensure every transaction is efficient and accurate.
  • Customer-centric thinking and an appreciation for inclusion and the diversity of our customers.
  • No banking experience required – full training provided.

We're looking for the brightest minds to deliver the best for our customers. We'd love for you to have a focus on customer service excellence and being able to work as part of a supportive team.

Hours

Hours (Monday - Friday 30+ hours per week): 9:00am – 4:30pm on Monday, Tuesday, Wednesday, and Friday; 9:00am – 5:30pm on Thursday.

Benefits and development
  • Access to NAB's tailored career development programs, upskilling and mobility opportunities.
  • Banking and financial services discounts, including competitive rates and reduced fees on home loans, credit cards and insurances.
  • A broad range of benefits and discounted offers on Travel, Fitness, Events and Technology.
  • Leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave.

For more information on NAB Colleague Benefits and Perks visit our website.

Join NAB

Application notes
  • Please note candidate screening and interviews may be conducted prior to the closing date of the job advert; apply at your earliest opportunity.
  • Unsolicited CVs from agencies will not be accepted.
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Other
  • Industries: Banking

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