Re-Conditioning Manager

4 weeks ago

Sydney CBD, New South Wales, Australia Dutton Automotive Full time

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Company Description

Established in 1911, Dutton Automotive is the largest retailer and wholesaler of pre-owned luxury, exotic, prestige, family, and commercial vehicles in Australia, focused on reliable and customer-centric automotive services. Dutton Automotive was recently acquired by Japanese conglomerate Sojitz Corporation. Sojitz employs over 20,000 people and operates in 87 countries across the globe. Dutton Automotive is a Co-Major Partner of Essendon Football Club.

A.O. Dutton opened his first garage on Burnley Street, Richmond. Driven by an obsessive focus on customer experience, today, Dutton Automotive operates dealerships throughout Australia. We currently have over 300+ staff nationally.

Job Description

We are currently looking for a skilled and dynamic Re-Conditioning Manager to oversee the entire process for our used vehicles. You will ensure each vehicle meets our high-quality standards before sale. This role requires strong leadership and organisational skills to manage technicians, coordinate with vendors, and adhere to timelines for an efficient workflow. Responsibilities include:

  • Develop and implement workflows to ensure timely and cost-effective reconditioning.
  • Work closely with technicians, detailers, and vendors to ensure quality repairs and detailing.
  • Maintain a reconditioning pipeline, prioritising based on sales demand.
  • Ensure vehicles meet dealership quality standards before sale.
  • Coordinate with sales and inventory teams for timely vehicle availability.
  • Negotiate and manage relationships with third-party vendors.
  • Monitor costs and adhere to budgets without compromising quality.
  • Review and approve repair orders for necessity and efficiency.
  • Identify cost-saving opportunities without sacrificing quality or safety.
  • Conduct final inspections to meet dealership and customer expectations.
  • Ensure compliance with safety, environmental, and manufacturer standards.
  • Maintain documentation of all reconditioning work.
  • Address quality concerns before vehicles are placed at site.
  • Supervise and lead technicians, detailers, and other staff.
  • Provide training and guidance to team members.
  • Monitor team performance and provide feedback.
  • Foster a positive work environment encouraging teamwork.
  • Track and report KPIs like cycle time, costs, and inventory readiness.
  • Provide updates to management on progress and challenges.
  • Implement continuous improvement initiatives.

Qualifications

  • Minimum 3-5 years in automotive service, reconditioning, or fixed operations.
  • Proven leadership experience in a fast-paced environment.
  • Understanding of vehicle repairs, bodywork, detailing, and reconditioning processes.
  • Ability to multitask and manage timelines effectively.
  • Strong interpersonal and negotiation skills.
  • Experience with dealership management software and inventory tools.
  • Automotive credentials such as ASE Certification.
  • Experience with auction and trade-in inspections.
  • Valid driver's licence and willingness to undergo a Police Clearance.

Additional Information

Benefits and Perks

  • Access to a funded Employee Assistance Program.
  • Company-funded flu vaccinations.
  • Referral bonuses.
  • Discounts through our Rewards platform.
  • A day off for your birthday.
  • Annual family fun days across the country.

At Dutton Automotive, we value our customers and employees, prioritising customer needs, flexibility, creativity, and initiative. If you share our values and have the skills and experience, we encourage you to apply.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Other
Industries
  • Automotive
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