Home Care Case Manager

5 days ago

Cairns, Queensland, Australia Senior Helpers Full time
Job overview

Senior Helpers is hiring a Full time Home Care Case Manager role in Cairns North, QLD. Apply now to be part of our team.

Job summary:

  • Looking for candidates available to work:
    • Monday: Morning, Afternoon
    • Tuesday: Morning, Afternoon
    • Wednesday: Morning, Afternoon
    • Thursday: Morning, Afternoon
    • Friday: Morning, Afternoon
  • Expected salary: $50 per hour

Job description: Senior Helpers Far North Queensland is a family owned and operated business. We are looking for a compassionate, dedicated and driven Case Manager to assist our clients with community care case management. This is a full-time role located in Cairns, QLD. Monday to Friday. Key responsibilities include:

  • Working with local Support Coordinators, Allied Health professional and clinical teams to meet, engage and build relationships with clients to develop, refine and achieve their goals.
  • Provide information and support to clients and their families/carers to monitor the use of their funds.
  • Ensure accurate case noting, service agreements and client reviews that reflect forward planning in line with the participant\'s funding plans.
  • Conduct annual reviews for all clients - revise care plans, goals, service provisions to quality standards and budget expenditure and maximization.
  • Ensure service provisions are conducted ethically, fairly and within the statutory legal and contractual requirements at all times.
  • Compliance with Health policies and procedures to ensure a safe working environment and detailed, timely incident reporting.
  • General office administration duties.

The successful applicant will have:

  • Understanding of NDIS and Home Care Packages.
  • Previous case management experience.
  • Demonstrated knowledge of the both community care funding models.
  • Exceptional customer service, negotiation and influencing skills.
  • Excellent ability to connect with multiple stakeholders and think commercially.
  • Strong interpersonal skills and high levels of resilience.
  • Driver's license and access to own vehicle, company car available for use in business hours.
  • Professional verbal and written communication skills.
  • Current Drivers License, First Aid/CPR, Blue Card and Police Check.
  • LIVE in the Cairns Area.

We are a growing team. If you want to work for a company that values you and is respectful then this is for you. Please send your resume to ********@seniorhelpers.com.au.

Be careful - Don't provide your bank or credit card details when applying for jobs. Don\'t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad.


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