Senior Manager Quality

2 weeks ago


Adelaide, South Australia Baptist Care (SA) Inc Full time

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Baptist Care (SA) Inc provided pay range

This range is provided by Baptist Care (SA) Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A$135,000.00/yr - A$135,000.00/yr

Direct message the job poster from Baptist Care (SA) Inc

Talent Acquisition Lead - Finding ways to make people's lives better.

About the role – Permanent Fulltime

The Senior Manager, Quality plays a key role within the Innovation and Quality Team, reporting to the General Manager Quality – Community and Housing. Working as part of a national, multi-disciplinary team, this role collaborates across clinical care, practice, governance, and innovation to support BaptistCare's South Australian services. With a strong focus on compliance, safeguarding, and continuous improvement, the role leads strategic quality initiatives, ensures regulatory standards are met, and provides expert advice to executive leadership. Responsibilities include overseeing accreditation, service evaluation, and quality assurance projects that drive high-quality, consumer-centred care.

Key responsibilities will include, but will not be limited to:

  • Lead the preparation for external Accreditation frameworks including but not limited to the Quality Improvement Council (QIC) organisational accreditation, the National Disability Insurance Scheme (NDIS) Audit, Tourism Accreditation and Horse Safety Accreditation.
  • Manage and oversee the work of the local Quality team to ensure priorities are completed to the expected standard and within required timescales.
  • Lead and co-ordinate program annual reviews, quality audits and ensure timely and effective responses to non-compliance or identified risks.

About you:

You're a passionate and experienced quality leader who thrives on driving service excellence and building a culture of continuous improvement. With a strong understanding of regulatory compliance and a genuine commitment to person-centred care, you bring a proactive and solutions-focused approach to everything you do. You're not just across the detail, you're also a strategic thinker who enjoys collaborating with others to lift practice, enhance outcomes, and embed quality systems that make a real difference.

You will also have the following skills and experience:

  • Relevant tertiary qualifications in health, human services, social sciences or related discipline.
  • Demonstrated experience and success in quality and compliance leadership within the community, health or human services sector.
  • Strong understanding of relevant regulatory frameworks and standards (e.g., NDIS, Community Services, Child Protection).

About us:

Baptist Care SA works collaboratively with South Australians from all walks of life. We provide Camping and Adventure Programs, Disability Services, Homelessness Services, Out of Home Care and Youth, Family and Community Programs. We are committed to finding a way forward for everyone we serve and supporting them to achieve their life goals. We find ways to make people's lives better.

Why work with us?

Baptist Care SA offers a flexible and supportive environment where you are encouraged to be the best version of yourself.

You'll also receive:

  • A competitive salary on the SCHADS Award (Level 8) + super
  • Salary packaging in addition to increase your take home pay
  • A corporate health plan with BUPA offering discounted health insurance
  • Employee Assistance Program
  • Support cultural and community obligations, including up to five days Paid Cultural Leave

We do not accept applications via email, however, for more information, please see our website, or reach out to the Talent Team at recruitment@baptistcaresa.org.au for a confidential discussion.

All staff are required to work within our code of conduct and undergo relevant pre-employment checks as part of our commitment to safeguarding vulnerable people.

Baptist Care SA is proud to be working towards uniting with BaptistCare (NSW, ACT, WA) and Baptcare (VIC, TAS), to create a newly merged national care organisation committed to providing exceptional support and services across Australia. Together, we are building on a shared history of care and compassion, expanding our reach, and strengthening our mission to help people live well with dignity and purpose.

Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionManagement and Quality Assurance
  • IndustriesIndividual and Family Services and Non-profit Organizations

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