Solution Architect

Join to apply for the Solution Architect role at Okta

Join to apply for the Solution Architect role at Okta

Get to know Okta

Okta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.

Get to know Okta

Okta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences.

Join our team We're building a world where Identity belongs to you.

Position Description:

The Solution Architect is a technical authority specializing in Identity and Access Management across cloud and on-premise IT systems. The primary responsibility of this role is to lead solution design workshops with customers to identify technical and business requirements, and then develop Okta-centric solutions that fulfill these requirements while integrating security best practices. Throughout project delivery, the Solution Architect collaborates closely with Technical Consultants to ensure the implementation aligns with the solution design.

A primary goal of Professional Services is to accelerate time-to-value for our customers. This is achieved by identifying quick wins and utilizing an iterative delivery methodology, where the overall solution is broken down into smaller releases to realize business value sooner.

Solution Architects also work in close collaboration with Professional Services Sales Managers to assist with scoping prospective projects.

Job Duties and Responsibilities:

• Work with Okta customers, primarily in a post-sales role, to provide consulting and innovative solution design and advisory services.
• You will lead workshops to understand and assess the customer's current architecture and requirements, then guide them on aligning their design and configuration to business objectives.
• Consistently deliver high-quality solution designs, aligning with customer goals and ensuring outstanding customer satisfaction for senior IT and business stakeholders.
• Lead interaction and collaboration with other Okta teams, such as Engineering and Support, as needed to address escalated issues and drive product enhancements.
• Work with the sales team to identify and pursue up-sell and cross-sell opportunities with existing customers.
• Design new service offerings and discover innovative ways to deliver outstanding customer satisfaction.
• Oversee multiple simultaneous engagements.
• Mentoring less experienced team members, promoting professional development, and fostering collaboration, to build a supportive team environment that empowers independent problem-solving.
• Become a recognized thought leader in the Identity and Access Management (IAM) domain, influencing best practices through the lens of Okta's solutions and vision.
  
  

Technical Skills that will help in the role:

• 7+ years of overall IT/software development experience, solution design and technical architecture experience.
• 5+ years of consulting experience.
• Knowledge of enterprise web technologies, security, on-premise and cloud platforms
• Knowledge of established customer experiences (CX) to address common IAM use cases.
• Knowledge and experience in Identity and Access Management (IAM) and Security space preferred.
• Hands-on experience with cloud computing solutions, including AWS, Google Apps, Salesforce etc.
• Expertise in designing and/or implementing employee identity solutions within enterprise environments, encompassing HR-driven identity lifecycle management, Active Directory integration, enterprise-wide single sign-on (SSO), and SaaS application integrations.
• Proven experience in designing solutions for mission-critical and key business systems.
• Experience facilitating discovery workshops to elicit customer requirements, specifications, and business processes.
• Strong knowledge of Directories such as: LDAP, Active Directory; Single Sign On Protocols: SAML, SSO, OAuth, OIDC; and common Web protocols: XML, JSON, HTTP, Javascript, REST.
• Development experience using these languages is a bonus
  • Javascript / CSS
  • Any server-side language like Java, C#, etc
  • Any scripting language like Powershell, Python, etc
    
  Non-Technical Skills that will help in the role:
  • Ability to work independently and collaboratively, supporting the development of client deliverables.
  • Able to multi-task, as you will typically be delivering multiple customer projects simultaneously.
  • Exhibits confidence and extensive knowledge of emerging industry practices when solving business problems.
  • Pushes creative thinking beyond the boundaries of existing industry practices and customer mindsets.
  • Communicates with internal and external customers and all levels of management.
  • Effectively communicate technical information to non-technical audiences.
  • Facilitates the building of a great team culture by helping create an environment of trust and open communication, encouraging collaboration, and celebrating successes together.
  • Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
  • Ability to occasionally travel as required.
    
    
  What you can look forward to as a Full-Time Okta employee
  • Amazing Benefits
  • Making Social Impact
  • Developing Talent and Fostering Connection + Community at Okta
    
    
  Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today https://www.okta.com/company/careers/.
  
  Some roles may require travel to one of our office locations for in-person onboarding.
  
  Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
  
  If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
  
  Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.
  
  Seniority level
  • Seniority levelNot Applicable
  Employment type
  • Employment typeFull-time
  Job function
  • Job functionEngineering and Information Technology
  • IndustriesComputer and Network Security, Software Development, and IT Services and IT Consulting

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