Support Worker

Be the difference in someone's every day.

• Casual Support Worker positions are available with varied shift times that support work-life balance and accommodate other commitments such as study or a second job. This is meaningful work where your presence truly matters, backed by ongoing professional development and training to support your growth and open doors to future career opportunities.
• Make a real difference in people's lives every day and be part of a purpose-driven, values-based organisation.
• Northcott offers a great range of employee benefits, including Perkbox, salary packaging, and discounted gym memberships to support your wellbeing in and out of work.

At Northcott, we believe everyone deserves the opportunity to live life their way. As a not-for-profit disability service provider, we support people with disability to explore possibilities, achieve goals, and live the life they choose.

With more than 90 years of experience and a strong presence across NSW, QLD and the ACT, Northcott is one of Australia's largest and most trusted disability service organisations. Every year we provide people with a disability along with their families and carers, personalised and empowering support.

We are a registered NDIS provider employing more than 3,000 dedicated staff across metropolitan and regional locations.

Before applying for a role at Northcott, we encourage you to visit our website to learn more about our mission to ensure our values and culture are a good fit for you: Our Story

As a Support Worker working in an accommodation setting, i will support customers to live as independently and confidently as possible — helping them build daily living skills, stay healthy and safe, and stay connected to their community.

• I will support customers with personal care in a way that promotes dignity and independence. This could include showering, toileting, continence support.
• I will assist with safe manual handling using equipment such as hoists and transfer aids.
• I will work alongside clinical teams, families, and my peers to implement positive behaviour support strategies and create environments where each person feels respected, understood, and empowered.
• I will follow individual care plans to support health needs, such as epilepsy and wound care.
• I will administer medication safely and accurately according to medication management plans.
• I will prepare and support mealtimes according to mealtime management plans.
• I will help customers maintain a clean and safe home environment, for example light cleaning, laundry, shopping.
• I will assist with community access, social inclusion, and everyday outings. I am comfortable behind the wheel and happy to help customers get where they need to go — or open to learning how to drive a wheelchair-accessible van.
• I will encourage and enable daily living skills to build confidence and independence.

Northcott is on the hunt for friendly, passionate Support Workers with industry experience or qualifications to fill casual roles—ready to make a real difference. If you bring enthusiasm and fresh ideas, we want you on our team.

• I see possibility and potential, not limitations.
• I am passionate about building confidence and independence in others.
• I will offer support that uplifts, not just assistance.
• I will bring a calm, curious, and consistent approach to your work.
• I recognise that learning looks different for everyone.
• I will take the time to listen deeply, respond thoughtfully, and adjust as needed.
• I will create spaces where people feel safe, respected, and genuinely valued.
• I am dependable, adaptable, and motivated to help others grow.
• I embrace diversity and understand the value of different perspectives.

As a Support Worker at Northcott, I will support people with disability to reach their goals—no matter the size. Whether it's getting ready for a job, forming new friendships, or having more control over daily choices, I will be there every step of the way.

• Northcott offers many fantastic employee benefits including Perkbox, discounted health insurance, gym membership, motor service offers and more
• Increase your take home pay and save on taxes with salary packaging of up to $15,900 annually.
• A family friendly workplace is offered, and support provided for staff to manage their home and work lives effectively.
• Learning and career advancement opportunities and you will have your contributions valued.

Ready to empower others? Start your journey with Northcott and apply today

Northcott will review candidates throughout the recruitment process, likely before the close date and you will be advised of an outcome. For general enquiries about the role you are applying for, please email recruitment@northcott.com.au .

Diversity and Inclusion Statement
Northcott actively promotes diversity and inclusion in the recruitment process and throughout employment. We are committed to providing a workplace where every person is valued, respected and supported to progress. Northcott welcomes applications from and ensures no one is disadvantaged on the basis of their Aboriginal and Torres Strait Islander identity, culture, LGBTIQ+ identity, disability, gender, age, religion or caring responsibilities. If you require an adjustment to participate in the recruitment process, if you have a preferred contact method or require any information provided in an alternative format, please contact Diversity, Equity and Inclusion at diversity@northcott.com.au .