Senior Quality Associate

**We do this to better understand how visitors use our site and to offer you a more personal experience. Please see our for more information.**Senior Quality Associate page is loaded## Senior Quality Associatelocations: Sydneytime type: Full timeposted on: Posted Todayjob requisition id: R000073588**About Toll Group**At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.Our customers produce goods from various parts of the healthcare ecosystem. From consumer healthcare products like vitamins to medical devices like contact lenses and robotic surgical instruments, Toll has the expertise and certifications to move and store various types of pharmaceutical and healthcare products. In specialised purpose-built facilities, our team can also manage unit dose packaging and vaccine storage and handling in cold rooms.**Senior Quality Associate – Marsden Park, NSW****The Opportunity**We are seeking an experienced Senior Quality Associate to join our growing Healthcare division based out of Marsden Park, NSW facility. As the Senior Quality Assurance Associate, you will play a critical role in ensuring the integrity and compliance of healthcare operations. This position provides day-to-day quality support across warehouse and operational functions, ensuring adherence to client-specific requirements, regulatory standards, and internal procedures.As the Senior Quality Assurance Associate, you are accountable for:* **Quality Oversight & Compliance**: Ensuring all warehouse and operational activities comply with internal procedures, client requirements, and applicable regulatory standards.* **Issue Management & Resolution**: Timely investigation, documentation, and resolution of Non-Conformance Reports (NCRs), Corrective and Preventive Actions (CAPAs), and Change Controls.* **Customer & Stakeholder Engagement**: Providing clear and professional communication with customers regarding Quality matters.* **Process & System Integrity**: Oversight of SAS release, controlled destruction, and return to vendor sessions.* **Training & Documentation**: Ensuring training records and labelling processes are compliant and current.* **Performance Monitoring**: Tracking and trending Quality KPIs and metrics.**About you****To be successful in this role, you will need:*** Solid knowledge of ISO 13485, with practical experience applying its principles in a healthcare, medical device, or pharmaceutical environment.* Solid understanding of TGA regulations, PIC/S Code of GMP (Good Manufacturing Practices), and GWP (Good Warehouse Practices).* Familiarity with ISO 9001 and its integration with ISO 13485 for quality management systems.* Basic understanding of Supply Chain Management and Integrated Logistics.* FMCG, Medical Devices, Food Manufacturing, Pharmaceuticals industry experience highly advantageous.* Prior experience working in or with a logistics site is also advantageous.At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.www.careers.tollgroup.comYou must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.[](blob:https://tollgroup.wd5.myworkdayjobs.com/9b5c444e-14b9-4fa2-9ac8-f35f775eea84)0:00 / 3:20We're on a mission to help move the businesses that move the world. With over 130 years' experience, Toll Group, proudly part of Japan Post, operates an extensive global logistics network, covering road, air, sea and rail across 500 locations in more than 27 countries.We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow through curiosity, with industry-leading training, alongside talented experts. Play a vital role to deliver what matters while taking on diverse challenges and new responsibilities to move you, our customers and our world further.Visit to learn more.
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