Telstra Retail: Full Time Assistant Store Manager WHYALLA

4 weeks ago

Adelaide, South Australia Telstra Corporation Full time

Telstra Retail: Full Time Assistant Store Manager WHYALLA

Apply locations

Telstra Store Whyalla

Employment Type

Permanent

Closing Date

8 Aug 2025 11:59pm

Job Title

Telstra Retail: Full Time Assistant Store Manager WHYALLA

Job Summary

To support the Store manager with executing the store strategy, leading and developing a team of Customer Advisors to drive sales and high standards of customer service using the prescribed customer sales model. You will be a member of the team with excellent skills in operational governance. You will collaborate with the Store Manager to create a high performing team, coaching and empowering others to fulfill operational requirements and achieve their performance targets.

Job Description

Telstra is hiring

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

Our Whyalla store is hiring an Assistant Store Manager on a Full Time basis. This is an opportunity to enhance your leadership skills, overseeing a retail team with a unique buzz and energy at Telstra within a dynamic team environment.

What we offer our team members

We have a tonne of benefits, including training and career-growth opportunities, exclusive discounts across hundreds of brands and partners, 30% off Telstra services, Telstra mobile and Sim card, and 16 weeks paid parental leave for primary and secondary carers.

As an Assistant Retail Store Manager, you'll work closely with the Store Manager to coach and grow your team, helping them reach and exceed store targets.

What you'll do
  • Oversee induction of new team members
  • Coach the team to meet and exceed store targets
  • Support with customer query escalations
  • Act as the Store Manager's right-hand person
  • Execute business initiatives to meet financial and customer metrics
  • Motivate the team and foster a positive store culture
  • Organize store floor and work schedules
About you
  • Previous retail leadership or assistant management experience
  • Ability to energize and drive a team to exceed sales targets
  • Leadership skills to influence and build rapport with a diverse team
  • Customer issue resolution skills
  • Excellent communication skills
What's next?

Submit your application to proceed to a video assessment supported by Hire Vue. Keep an eye out for the email to move your application forward.

Why Telstra?

Join our welcoming and inclusive community that values diversity and offers flexible work arrangements. We prioritize creating a safe and thriving workplace for everyone.

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