Claims Consultant

Join to apply for the Claims Consultant - General Liability role at Gallagher Bassett.

Overview

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

We believe that every candidate brings something special to the table, including you So, even if you feel that you're close but not an exact match, we encourage you to apply.

Your Role

Gallagher Bassett are searching for an experienced General Liability Claims Consultant to join our current high performing General Liability team. The position will be offered on a permanent full-time basis with a hybrid approach of WFH and in our Sydney CBD office.

Location: Sydney, New South Wales, Australia (Hybrid - WFH and Sydney CBD office).

How You'll Make An Impact

Your responsibilities will include:

• Managing a portfolio of General liability claims end to end
• Interpreting public liability and professional indemnity policy wordings and apply accurately
• Providing advice to insured clients on indemnity, liability, quantum, reserving and settlement
• Liaising with various third-party providers including solicitors, loss adjusters, brokers and barristers
• Settling claims within client service instructions, company guidelines and delegated authority
• Resolving complaints in accordance with company guidelines and identify potential fraud/recovery indicators for claims where applicable

About You

We're interested in hearing from people who possess:

• A minimum 2 years of Claims experience in public liability and/or professional indemnity claims management
• Industry specific ANZIIF qualifications (desirable) with a strong exposure to claims involving Third Party Liability
• Flexibility and receptivity to change
• Focus on customer / client relationships
• Excellent customer service, communication, time management, organisation and interpersonal skills
• PC literacy - Database and Microsoft Office

Benefits

• Flexible work arrangements - including WFH
• Paid Parental Leave
• Paid Birthday Leave
• Opportunities for ongoing education and development
• Service recognition awards
• Employee assistance program for yourself and immediate family members
• Excellent Working Environment - friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities
• Exciting career - as our Company grows, so do the opportunities for our people

About Gallagher Bassett

Gallagher Bassett is Australia\'s largest Third-Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations. Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, and employing over 1700 staff. GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance

Application and Notices

To be considered for this opportunity you must have the right to live and work in Australia when applying. Agency applicants will not be considered for this role. Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.

Equal Opportunity and Diversity

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Job Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Finance and Sales
• Industries: Insurance

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